969 questions with Microsoft 365 and Office | Other tags

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1 answer

Desks not showing in Places Finder in Outlook

Hello there, I have configured Microsoft Places and I have a Teams Premium License. The problem I'm having: The individual desks I set up are visible and can be booked within the Microsoft Places-App in Outlook, Web or Teams. But If I create a new…

Microsoft 365 and Office | Other
asked 2025-08-28T11:23:33.9433333+00:00
Ines von Ah 0 Reputation points
commented 2025-08-29T03:30:38.9833333+00:00
Aymeric-B 19,735 Reputation points Independent Advisor
1 answer

Microsoft Word has run into an error that is preventing it from working correctly.

I am getting the following error message with Microsoft Word. How do I fix this issue? Microsoft Word Were sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to…

Microsoft 365 and Office | Other
asked 2025-08-28T20:44:30.55+00:00
Jeff McCown 0 Reputation points
edited the question 2025-08-29T01:07:33.7933333+00:00
Craig Long 14,350 Reputation points Volunteer Moderator
2 answers

Old e-mail address associated with a Power BI Data Analyst Associate certificate

I earned the Power BI Data Analyst Associate certificate last year, using an e-mail address that my company migrated over to a new e-mail address. How can I attach the cert to my new e-mail address so that I can take the renewal assessment?

Microsoft 365 and Office | Other
asked 2025-08-27T13:12:24.9866667+00:00
Kendall Daniels 0 Reputation points
answered 2025-08-29T00:09:08.3466667+00:00
Randy Baroja 4,250 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

First Names cannot be added in Outlook People

I have a new laptop. I exported my contacts from Outlook on my old Windows 10 computer. When I import them into Outlook on Windows 11, about half of the first names are missing. So I went back and cleared the mapping of fields in the export process in…

Microsoft 365 and Office | Other
asked 2025-08-28T19:32:35.9466667+00:00
Blaine Comeaux 20 Reputation points
accepted 2025-08-28T20:54:17.4266667+00:00
Blaine Comeaux 20 Reputation points
26 answers

Outlook Search Box not working?

In Microsoft Outlook, when I click in the “search” box at the top of the page it immediately grays out and goes back to its default setting.  You can’t type in the box. It doesn’t matter which folder I wish to search in. This issue is new; I am a…

Microsoft 365 and Office | Other
asked 2025-08-25T13:04:15.6666667+00:00
MrNickCo 5 Reputation points
commented 2025-08-28T19:33:08.2133333+00:00
Bill Cunnane 0 Reputation points
1 answer

Unable to remove permanently deleted account from contact list in OWA

Hi, Upon some testing from our end, we have come to find that we are not able to remove any permanently deleted accounts from a contact list in Outlook web. I have attached an image so that you get an idea of what I am referring to when telling a…

Microsoft 365 and Office | Other
asked 2025-08-22T13:37:50.2133333+00:00
MATHEW, NEBU 0 Reputation points
commented 2025-08-28T18:03:39.0366667+00:00
Brian Jojade 0 Reputation points
1 answer

AX2012 Data Upgrade Packate failed at Step 3 - The term 'new' is not recognized as the name of a cmdlet

PS C:\Temp\AX2012DataUpgrade> .\AXUpdateInstaller.exe generate -runbookid="MajorVersionDataUpgrade-runbook" -topologyfile="DefaultTopologyData.xml" -servicemodelfile="DefaultServiceModelData.x ml"…

Microsoft 365 and Office | Other
asked 2022-09-18T11:45:48.02+00:00
Tariq Rahim 16 Reputation points
commented 2025-08-28T17:47:09.67+00:00
mkaszewiak 90 Reputation points Microsoft Employee Moderator
4 answers One of the answers was accepted by the question author.

Error code: AADSTS5000225

rror message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: *** Correlation ID*:* *** Timestamp: ***

Microsoft 365 and Office | Other
asked 2025-08-27T13:06:44.2933333+00:00
ghassan ibrahim 20 Reputation points
accepted 2025-08-28T14:11:36.29+00:00
ghassan ibrahim 20 Reputation points
1 answer

New payment method

Can’t add new payment method in my account. New card is issued in Belarus.

Microsoft 365 and Office | Other
asked 2025-08-28T13:16:11.5533333+00:00
Андрей Пурис 0 Reputation points
answered 2025-08-28T13:55:57.35+00:00
Eyjey116 390 Reputation points Independent Advisor
2 answers

Microsoft have taken £84.99 out of my bank without my consent

Microsoft have, via my bank, taken £84.99, I did not authorise this what do I do ?

Microsoft 365 and Office | Other
asked 2025-08-28T06:34:11.3666667+00:00
Mellissa DHM 0 Reputation points
answered 2025-08-28T11:53:07.4366667+00:00
Darhyl Amizola 15,480 Reputation points Independent Advisor
0 answers

Shared calendars in O365 now showing as individual calendars as opposed to merged

Since this morning, on the online version of Outlook Calendar, I can no longer view shared calendars together with mine. For every new calendar I open, a new window appears parallel to my own calendar. This is making my work impossible. As Project…

Microsoft 365 and Office | Other
asked 2025-08-28T09:46:42.46+00:00
TJ 0 Reputation points
commented 2025-08-28T11:38:48.34+00:00
TJ 0 Reputation points
1 answer

Signing onto OneDrive

Recently, however, over the last month or so, most of the time I try to connect to OneDrive it takes a very long to sign in. Sometimes more than 30 minutes. Why can I not sign in to my OneDrive easily and immediately as I used to do in the past?

Microsoft 365 and Office | Other
asked 2025-08-28T10:01:21.14+00:00
Alexidi 0 Reputation points
answered 2025-08-28T10:44:49.9066667+00:00
Srinivasa P 3,200 Reputation points Independent Advisor
1 answer

i cannot receive emails and cannot send them after changing settings with optus

when i delete incoming emails from the server, (webmail.optusnet.com.au) those emails are deleted from my outlook on my PC, i need those emails to stay on my computer.

Microsoft 365 and Office | Other
asked 2025-08-28T10:01:05.06+00:00
Hugh Thompson 0 Reputation points
answered 2025-08-28T10:35:41.8433333+00:00
Emmanuel Santana 24,230 Reputation points Independent Advisor
1 answer

the procedure

i need to uninstall & reinstall microsoft 365, who can show me the procedure in pc.

Microsoft 365 and Office | Other
asked 2025-08-28T04:59:15.27+00:00
Wo Koon 0 Reputation points
edited the question 2025-08-28T09:54:48.8133333+00:00
Gérard Oomens 105.8K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

I can't access my microsoft office purchase - not sending me a code to my mobile so set up an authenticator which is now stuck in a loop.

I just bought a microsoft office purchase - and it won't let me access it. Doesn't send a code to my phone and when I set up an authenticator asked for a code for that. I did have an authenticator for my work but deleted the app as it was sending me…

Microsoft 365 and Office | Other
asked 2025-08-28T07:37:45.2866667+00:00
Victoria Patch 20 Reputation points
edited a comment 2025-08-28T09:32:08.4133333+00:00
Victoria Patch 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to recover Outlook calendar event data missing following Sequoia OS update on a MacBook Pro

Following recent Sequoia OS update, some calendar events in Outlook have data missing (e.g., mtg location, notes, status flags). The data is only missing on “series” type events, “single” calendar events were not affected. Is there a way to recover/find…

Microsoft 365 and Office | Other
asked 2025-08-25T02:39:56.3533333+00:00
Dan Williams 20 Reputation points
edited a comment 2025-08-28T09:29:27.6233333+00:00
Winnie-B 780 Reputation points Microsoft External Staff Moderator
0 answers

Conditional access not working

Conditional Access not working in Outlook Desktop application

Microsoft 365 and Office | Other
asked 2025-08-28T05:27:26.48+00:00
[ADMIN] Christian Agana 0 Reputation points
commented 2025-08-28T09:06:02.8633333+00:00
[ADMIN] Christian Agana 0 Reputation points
3 answers

I cannot remove my domain from my family account

I want to remove my domain from the family account, since I had to switch providers... Moved the domain from godaddy, but now the domain remains stuck at outlook.com.

Microsoft 365 and Office | Other
asked 2025-08-26T08:43:32.55+00:00
Jeroen Timmerman 0 Reputation points
commented 2025-08-28T08:04:09.2533333+00:00
Jeroen Timmerman 0 Reputation points
7 answers

How can I get in touch with a natural person? -- Activation issues

How can I be connected to a real person? Your artificial intelligence is more artificial than intelligent, and I need someone to tell me why what worked before I formatted it no longer works after I formatted it.

Microsoft 365 and Office | Other
asked 2025-08-26T12:03:52.4566667+00:00
Cécile GAUDIO 0 Reputation points
edited an answer 2025-08-28T07:51:26.17+00:00
Thomas4-N 1,095 Reputation points Microsoft External Staff Moderator
0 answers

Hotmail Rejection with Error S3150 – Need Guidance

Hello, We are the owners of the IP range 103.95.50.0/24, and one of our IPs (103.95.50.19) is being blocked when sending emails to Hotmail/Outlook users. The exact SMTP error we are receiving is: 550 5.7.1 Unfortunately, messages from [103.95.50.19]…

Microsoft 365 and Office | Other
asked 2025-08-28T07:39:27.6+00:00
Abhinav Dixit 0 Reputation points