170 questions
170 questions with Outlook | Web | Outlook on the web for business | Security tags
1 answer
Why Can't I Find the Virtru Button in Web Outlook?
I can't find the Virtru button on Outlook for the Web.
Outlook | Web | Outlook on the web for business | Security
asked 2025-08-26T16:35:40.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
Williford, Robin (VDH)
0
Reputation points
commented 2025-08-29T17:31:50.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
3,015
Reputation points Microsoft External Staff
Moderator
15 answers
Sign in -Security key from Ledger Flex FIDO 2
Hi , the problem to use for sign in -security key from ledger Flex , FIDO 2 , Microsoft doesn’t recognize this device when i try to connect device with security key
Outlook | Web | Outlook on the web for business | Security
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 71%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
1 answer
Labeled and encrypted Mails in Shared Mailbox
Depending on the encryption configuration, it is not possible to open a message encrypted via a Sensitivity Label from a shared mailbox using Outlook New or Outlook on the Web. This results in an endless loop prompting the end user to open the message in…
Outlook | Web | Outlook on the web for business | Security
asked 2025-08-13T12:31:45.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZP%3C/text%3E%3C/svg%3E)
Zollt, Philipp
0
Reputation points
commented 2025-08-22T06:51:48.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
1,675
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Is there any way to stop someone from phishing my email address to others?
An actor is using my work email and sending thousands of phishing emails on a daily basis to email addresses that are not in my contacts. I don't know any of the email addresses the Phisher is sending to. There are no emails in my my outlook web sent…
Outlook | Web | Outlook on the web for business | Security
asked 2025-08-17T21:14:53.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 68%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rob Guastucci
20
Reputation points
accepted 2025-08-21T18:17:19.7533333+00:00
Rob Guastucci
20
Reputation points
1 answer
One of the answers was accepted by the question author.
E-mail bloqueado
boa noite estou com meu principal mail bloqueado ja mandei inúmeros daqueles relátorios e não recebo nenhum mail da microsoft preciso de ajuda para conseguir desbloquear estou tendo um prejuízo imenso por conta de não conseguir acessar meu mail, como…
Outlook | Web | Outlook on the web for business | Security
asked 2025-07-29T10:45:18.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pamella Moraes
20
Reputation points
commented 2025-08-21T10:47:54.45+00:00
Pamella Moraes
20
Reputation points
2 answers
Unable to log in to Microsoft Account due to lost authenticator app
The Microsoft Account is inaccessible because the authenticator app was on a stolen phone. As the administrator, there is a need to sign in to Microsoft services like OneDrive, but authentication via the app is required. Attempts to reinstall the app on…
Outlook | Web | Outlook on the web for business | Security
asked 2025-07-29T06:24:03.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYN%3C/text%3E%3C/svg%3E)
yaaseen norton
0
Reputation points
commented 2025-08-04T11:04:57.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
4,105
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Purview not blocking SSN
I am trying to make a DLP in Purview to block SSN in emails (outbound and inbound) I have waited for the policy to take affect, and yet SSN still flows in and out via email. xxx-xx-xxxx and xxxxxxxxx format has been tried (but wsith numbers). I have…
Outlook | Web | Outlook on the web for business | Security
asked 2025-07-15T21:40:51.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 66%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
John Litster
40
Reputation points
commented 2025-07-24T02:54:40.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
2,445
Reputation points Microsoft External Staff
Moderator
3 answers
Big Problem with log in Microsoft Authenticator
I am experiencing a major issue with logging into my email account and the Microsoft Authenticator app. I recently changed phone, and although I backed up the device via iTunes, the backup did not include the Microsoft Authenticator data. As a result, I…
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-05T10:28:18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
how to set or link my account to an autheticator app?
I Tried to log in to my account but i was not able to set my two factor authentication and now i am trying to change my password but it ask a code from authenticator app where i was not able to set up on the first place
Outlook | Web | Outlook on the web for business | Security
asked 2025-03-15T05:21:14+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
2 answers
New Phone- Can't Sign into the Authenticator App
I just got a new phone and I'm getting nowhere with the authenticator app, Outlook or Teams. The code doesn't generate and I'm unable to do anything. When I click "I'm not able to use Authenticator app right now", the only options given are to…
Outlook | Web | Outlook on the web for business | Security
asked 2025-05-11T21:56:24+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
3 answers
One of the answers was accepted by the question author.
Verzoek: Deblokkeer 7-zip/7zip/.7z archieven in Outlook365 (language: Dutch)
Sinds kort worden met 7-Zip gecomprimeerde (.7z) bestanden geblokkeerd in outlook. Ik heb geen idee waarom deze bestanden geblokkeerd worden, maar hef deze blokkade AJB op. Ze is zinloos en onwerkbaar. Alvast bedankt! Nagekeken in de Microsoft support en…
Outlook | Web | Outlook on the web for business | Security
asked 2025-03-21T11:43:13+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
Microsoft support is non-existent... No Support, Faulty Verification, Time Waste
We use GoDaddy Email for our solo practice. Imagine my luck coming into work to see the message: "ACTION REQUIRED: Security defaults are enabled to keep your organization secure. Follow the prompts to set up a multifactor authentication method to…
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-27T16:46:05+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
2 answers
Can I reset my verification method if I lost access to my account?
To clarify my query: My login credentials work fine, but I get stuck in the "Let's keep your account secure" window. I can change the password in my Work account through the work account reset page. The only verification option I get is…
Outlook | Web | Outlook on the web for business | Security
asked 2025-06-25T19:46:44+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
Limit on number of Microsoft Authenticator registrations
how many MS Auth apps can be registered on one OWA account ?
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-23T19:17:09+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
Display format for Shared Mailbox
Currently, when using "Send on Behalf" permissions in shared mailboxes, the sender's information is displayed to recipients in the following format: Copy From: ******@company.com on behalf of ******@company.com It's possible to configure how…
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-16T12:41:05+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
5 answers
One of the answers was accepted by the question author.
Protect account
My acc maybe is hacked. I wanna delete and unsubcribe everything
Outlook | Web | Outlook on the web for business | Security
asked 2025-06-11T13:51:13+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
Regarding MFA
Hi support, I have tried to change the MFA to a phone number, but it is still showing the authenticator.
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-31T14:12:44+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
1 answer
Urgent: Unable to Access Microsoft Admin Email Due to Authenticator Issue
Dear Microsoft Support Team, I am experiencing an issue accessing my Microsoft admin email account due to problems with the Microsoft Authenticator app. Unfortunately, I am unable to complete the multi-factor authentication (MFA) process and do not have…
Outlook | Web | Outlook on the web for business | Security
asked 2025-03-08T09:45:27+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
2 answers
Business Account Access Lost - No Authenticator App Access After Phone Theft
Hello, My client lost access to their account after their phone was stolen while traveling abroad. They can't log in because: The account requires authentication via Microsoft Authenticator app The app was on the stolen phone SMS recovery isn't…
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-26T13:05:33+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous
2 answers
I am unable to receive email from s***.com for users that have never received an email previously.
I have an open microsoft ticket that has been sitting untouched for 5 days. No tech assigned. stych.com sends OTP emails. a week and a half ago, new users were able to get OTP emails. Now only users that had previously received an OTP email can…
Outlook | Web | Outlook on the web for business | Security
asked 2025-01-29T15:04:59+00:00
Anonymous
asked 2025-07-21T19:42:06.41+00:00
Anonymous