33 questions with Surface | Surface Duo | Sound and camera tags

Sort by: Updated
87 answers

Surface Duo 2 Bluetooth Issues

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem: Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't…

Surface | Surface Duo | Sound and camera
asked 2021-12-05T14:19:34+00:00
Anonymous
2 answers

Surface Duo 2 Camera Zoom Settings Issue

Hi, For some reason, when I open the camera app for my Surface Duo 2, I no longer have the three settings for zooming...0.5x 1.0x and 2.0x. It only has 1x and 2x now. What can I do? I have tried clearing the cache and clearing the data. I cannot…

Surface | Surface Duo | Sound and camera
asked 2023-04-17T14:06:56+00:00
Anonymous
1 answer

How do I insert a micro sd card in my Surface duo?

I see a (slot) on the lower part of the right panel. How do I open it without damaging it?

Surface | Surface Duo | Sound and camera
asked 2021-03-30T21:02:06+00:00
Anonymous
1 answer

Scanning SMS QR Codes for Surface Duo 2

Hello, I am having an issue scanning SMS QR codes with my Surface Duo 2. The camera setting to scan QR codes is enabled, and I haven't run into any issues scanning QR codes that open web pages, but when I scan a QR code that's supposed to open a SMS…

Surface | Surface Duo | Sound and camera
asked 2022-02-10T13:12:21+00:00
Anonymous
1 answer

Sounds, Audio

I don't hear no sounds at all, I plug headphones in still no sound, I Bluetooth surface earbuds on still no sounds. My phone has no sound with or without headphones. One screen goes black System ui not responding, it occurs when I make a phone call…

Surface | Surface Duo | Sound and camera
asked 2021-07-22T06:23:22+00:00
Anonymous
8 answers One of the answers was accepted by the question author.

Surface Duo with Android 11 Digital Hearing Aid Compatibility

I have been using a Galaxy 10s on Android 11. I wear rechargeable hearing aids that work very well with Android 11. Before I purchased this Surface Duo I tried to read up on how other hearing aid users fare with this on the Surface Duo on Android 11…

Surface | Surface Duo | Sound and camera
asked 2022-03-13T03:01:43+00:00
Anonymous
9 answers

I cannot hear calls on my Surface Duo 2 unless on speaker phone

When I make (or answer) calls on my Surface Duo 2, the other person can hear me, but I cannot hear them unless I put the phone on speaker phone or use a Bluetooth device. It worked for months and then stopped about six weeks ago. I've updated all the…

Surface | Surface Duo | Sound and camera
asked 2022-11-22T21:57:27+00:00
Anonymous
3 answers

Surface duo issue playing video

why can't I play audio and video on my Surface Duo? (Moved from CPC)

Surface | Surface Duo | Sound and camera
asked 2022-03-24T20:53:03+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Surface Duo 2 Ringtones

When I try to make a song a ring tone on my Duo 2, it shows in the list, but won't play when calls come through. Anyone else having this issue?

Surface | Surface Duo | Sound and camera
asked 2021-11-20T03:23:39+00:00
Anonymous
10 answers

Surface Duo and Media Player for OneDrive Files

I have to download and store my music because I live in an area where there is little wifi access.  I was able to connect my Duo to OneDrive and get the files to my Duo, but so far I have not been able to find a single MP3 player that can find the…

Surface | Surface Duo | Sound and camera
asked 2020-12-26T23:46:48+00:00
Anonymous
11 answers

Surface Duo 2 0.5 Button missing

The 0.5 button is gone on my Duo 2 and I can no longer pinch the screen for a wide angle shot. The 1.0 and 2.0 buttons are available. I have tried 2 different camera apps and they both have the same issue.

Surface | Surface Duo | Sound and camera
asked 2022-04-01T16:47:20+00:00
Anonymous
2 answers

Surface Duo 2 Phone Speaker Died - Speakerphone or Bluetooth Functionality Only

My Surface Duo 2 phone speaker died, apparently. In order to make a cell call, or Teams call, I have to either use the speaker phone functionality or a Bluetooth device. The caller can hear me, but I can't hear me dialing, nor the caller on the other…

Surface | Surface Duo | Sound and camera
asked 2022-06-29T03:09:57+00:00
Anonymous
1 answer

camera stopped wokring! both of them!

hey guys cameras worked fine in the beginning and recently had dropped it nothing to crazy and now when i try and open camera app or snapchat, it shoots up a message saying camera keeps stopping! in the pop up it will say app info or close app which…

Surface | Surface Duo | Sound and camera
asked 2023-01-05T22:16:31+00:00
Anonymous
7 answers

Surface Duo 2 and Hearing Aids

I just got hearing aids and am trying to stream audio (including phone calling) through my Surface Duo 2 Android 12 phone. It appears this was not possible with Surface Duo Surface Duo with Android 11 Digital Hearing Aid Compatibility - Microsoft…

Surface | Surface Duo | Sound and camera
asked 2022-12-29T22:10:35+00:00
Anonymous
4 answers

Having a problem with the surface duo muting phone calls

So making or receiving calls on the surface duo is a bit like Russian roulette sometimes (not very often) all goes well fold the phone round answers the call have a chat hang up..... But more likely is fold the phone back answer the call start talking…

Surface | Surface Duo | Sound and camera
asked 2023-03-28T05:48:34+00:00
Anonymous
3 answers

Audio Issues Duo 2 - Software or Hardware/Known Bug?

Hi all, Having an issue on the duo 2 where if I am playing music or audio apps or video apps on the speakers with the volume over @70% whilst using book mode or left screen in phone mode, then the screens freeze after a few seconds and require a…

Surface | Surface Duo | Sound and camera
asked 2021-10-27T17:40:17+00:00
Anonymous
3 answers

Surface Duo 2 - issues with LDAC

Wow - seems like the Surface Duo 2 really struggles with LDAC (on Bluetooth) at the moment. Just tried listening with my Sony WH-1000XM4 headphones, and the music is so stuttery as to be unlistenable. Had to kick it down from LDAC to AAC. This is a…

Surface | Surface Duo | Sound and camera
asked 2021-11-14T15:22:50+00:00
Anonymous
1 answer

Surface Duo 1 mirror selfies

Hello, Is there any option to keep the photos taken/saved mirrored? Like keep them mirrored similar to the way you see them prior to saving them

Surface | Surface Duo | Sound and camera
asked 2022-02-19T22:33:13+00:00
Anonymous
1 answer

Surface Duo Volume control issue

After recent update, facing new issue on Surface Duo volume control. Volume control appears withb touch near edge of right panel near volume down button and volume level goes down on it own without pressing. Also when talking call volume goes down…

Surface | Surface Duo | Sound and camera
asked 2022-05-03T14:02:47+00:00
Anonymous
3 answers

Surface Duo volume control keys

My Surface Duo volume control keys are not operating and it seems it happened after the last update 4/5/21. Is there a fix for this or do I need to wait for MS to correct?

Surface | Surface Duo | Sound and camera
asked 2021-05-29T20:09:10+00:00
Anonymous