1,112 questions with Surface | Surface Laptop | Display and screen tags

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External monitor not working, Surface Laptop Go and Surface Dock 2

I have a 1st gen Surface Laptop Go that I purchased refurbished from Amazon. I am using it with a Surface Dock 2 to an Alienware AW2724DM monitor via USBC to display port. All other functions from the dock work (Power, USB, & Network) but the monitor…

Surface | Surface Laptop | Display and screen
asked 2025-08-26T17:08:43.5166667+00:00
David Zavah 0 Reputation points
edited a comment 2025-08-28T20:20:33.91+00:00
Rez 855 Reputation points Independent Advisor
1 answer

My surface 4 ghost typing 7yapgb and screen brightness turn down

Hello team, My surface 4 has an error that it automatically types ‘7yapgb’ and reduces screen brightness. I have reset Windows and updated the driver but it doesn’t work. When I enter UEFI, the error is still the same.

Surface | Surface Laptop | Display and screen
asked 2025-08-26T03:03:02.47+00:00
phan lang 0 Reputation points
answered 2025-08-26T16:35:53.8766667+00:00
Jay Mark Dullan 550 Reputation points Independent Advisor
0 answers

Content-Based Contrast Adjustment Turning On Despite Settings Option Being Off

For the last week or so after installing a new Surface hardware update on my Surface Laptop 7 (running the Snapdragon X Plus chip and Adreno GPU) I've found my screen contrast changing constantly (and often dramatically) while watching videos on my…

Surface | Surface Laptop | Display and screen
asked 2025-08-19T05:48:36.49+00:00
Julian 5 Reputation points
1 answer

Surface Laptop 7 Screen Backlight Not Working Correctly After Latest Hardware Update

I installed the "Microsoft Corporation - System Hardware Update - 7/25/2025" on my Surface Laptop 7th gen running the latest Windows 11 update and using a Snapdragon X Plus chip on August 9th. Ever since installing that update my screen…

Surface | Surface Laptop | Display and screen
asked 2025-08-12T05:02:45.6366667+00:00
Julian 5 Reputation points
commented 2025-08-19T05:41:27.2166667+00:00
Julian 5 Reputation points
4 answers One of the answers was accepted by the question author.

Microsoft Surface Laptop Studio

Hi, I currently have 2 additional monitors connected to my surface laptop using to Base charger which as the type c ports, Ethernet and USB port. I believe it is called the thunderbolt 4 dock. I would like to add an additional monitor making it 3 in…

Surface | Surface Laptop | Display and screen
asked 2025-08-16T11:30:23.6766667+00:00
Nicholas 20 Reputation points
commented 2025-08-19T05:39:54.42+00:00
Nicholas 20 Reputation points
1 answer

Stylus compatibility for Surface Laptop, 7th Edition

Does the Microsoft Surface Laptop, 7th Edition, support a stylus??

Surface | Surface Laptop | Display and screen
asked 2025-08-11T14:51:02.1066667+00:00
Grant Nelson 0 Reputation points
answered 2025-08-11T15:34:40.6633333+00:00
Rez 855 Reputation points Independent Advisor
1 answer

Connecting a Microsoft Surface 7 Laptop to three monitors

Hi: I've read the prior threads showing trouble connecting the Microsoft Surface Laptops to more than two screens. Is Microsoft working on this? It seems fairly basic these days for consumers to work off more than two screens. I'm currently working…

Surface | Surface Laptop | Display and screen
asked 2025-08-11T14:22:01.1566667+00:00
Brian Rosenblatt 0 Reputation points
answered 2025-08-11T15:05:22.69+00:00
Jay Mark Dullan 550 Reputation points Independent Advisor
1 answer

How to fix my laptop computer that won’t turn on. The windows screen pops up then goes back to black.

I try to turn on my computer and it won’t fully turn on. When i plug it in the light comes on and it will bring up the windows sign when I hit the power button. But it appears then disappears then appears and disappears again. I’ll hold it for up to a…

Surface | Surface Laptop | Display and screen
asked 2025-08-11T01:07:45.74+00:00
Ryan Steinke 0 Reputation points
answered 2025-08-11T13:45:48.2833333+00:00
John Carl Nazario 1,580 Reputation points Independent Advisor
1 answer

pen compability for surface laptop 7

I have just recently bought the new surface laptop 7 only to find out that it does not support the surface pen. I was woundering wether this is a software or hardware issue. If it is a software issue, will microsoft fix this with new updates?

Surface | Surface Laptop | Display and screen
asked 2025-08-08T09:13:03.3066667+00:00
William 0 Reputation points
edited an answer 2025-08-08T15:55:01.52+00:00
Alison A 2,195 Reputation points Microsoft External Staff Moderator
1 answer

where can I find an HID Compliant touch screen driver, mine is missing

where can I find an HID Compliant touch screen driver, mine is missing

Surface | Surface Laptop | Display and screen
asked 2025-08-07T13:27:33.1766667+00:00
Tony Farrell 0 Reputation points
commented 2025-08-08T08:55:47.8066667+00:00
Tony Farrell 0 Reputation points
1 answer

Surface Laptop Go 2 screen shows Windows logo during boot then turns black

Initially, my Surface Laptop became unresponsive to mouse movement, with the screen frozen and the mouse disappearing from the screen. I could temporarily resolve the problem by using Alt+Tab to switch to another application, which would unfreeze the…

Surface | Surface Laptop | Display and screen
asked 2025-08-06T12:14:30.5666667+00:00
Bin Ji 0 Reputation points
answered 2025-08-06T14:59:59.7733333+00:00
Harold Milan 1,310 Reputation points Independent Advisor
1 answer

I have intel based surface laptop 7 - cant get microsoft surface pen to work with it

i can connect by bluetooth to the pen - but it doesnt do anything on my brand new surface laptop 7 with intel processor - 15 inch screen

Surface | Surface Laptop | Display and screen
asked 2025-07-31T13:46:33.19+00:00
Peter Gardner 0 Reputation points
answered 2025-07-31T13:50:37.27+00:00
Barb Bowman 78,580 Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Why is my screen stuck on “Trusted platform module” “secure boot control” “configure alternatief system boot order” “advanced device security”

My screen is stuck like this and I don’t know how to remove it to reset my laptop (Surface pro 8)

Surface | Surface Laptop | Display and screen
asked 2025-07-23T16:50:14.5333333+00:00
Tanisha Cepeda 20 Reputation points
commented 2025-07-26T22:53:23.02+00:00
Tanisha Cepeda 20 Reputation points
1 answer

surface laptop vibration issue

why does my surface laptop have a vibration on the back of the keyboard

Surface | Surface Laptop | Display and screen
asked 2025-07-21T01:29:49.9266667+00:00
Maisey 0 Reputation points
answered 2025-07-21T15:33:52.14+00:00
John Carl Nazario 1,580 Reputation points Independent Advisor
1 answer

In keyboard layout how to stop @ being typed only by ". Very confusing for a new computer.

I purchased a Microsoft Surface computer today. The crazy thing is I can only type @ by typing ". ( And visa versa.) There is an obvious keyboard layout problem that I cannot fix. Is there a simple easy to follow procedure for finding a correct…

Surface | Surface Laptop | Display and screen
asked 2025-07-17T10:42:55.4266667+00:00
Ross 0 Reputation points
answered 2025-07-17T11:00:12.3366667+00:00
ppavle 3,860 Reputation points Volunteer Moderator
1 answer

Display brightness is unstable after latest Windows 11 update on Surface Laptop 4

After updating to the latest version of Windows 11 (Version 23H2, Build [22631.5624]), the brightness control on my Surface Laptop 4 has become unusable. At 99% brightness, the screen is extremely dim and hard to see. At 100% brightness, the screen…

Surface | Surface Laptop | Display and screen
asked 2025-07-13T09:00:43.6466667+00:00
Nga Nguyen 0 Reputation points
answered 2025-07-14T16:07:11.28+00:00
Jeric 1,685 Reputation points Independent Advisor
1 answer

how do i complete a factory reset on my laptop Surface Laptop Go i5/8/128

i need to do a factory reset on my daughter's mini surface laptop but she doesn't remember her password. i have pressed shift and the power button , then selected restart several times and i do not get the option to reset. what do i do?

Surface | Surface Laptop | Display and screen
asked 2025-07-14T15:33:15.52+00:00
Mayelin Alvarez 0 Reputation points
answered 2025-07-14T15:44:57.0166667+00:00
Barb Bowman 78,580 Reputation points MVP Volunteer Moderator
1 answer

I need a center where i can fix the broken screen of mymicosoft surface pro 11

I have microsoft surface pro 11, my screen get broken, here in eastern province in saudi arabia i coul dont find any center to fix it

Surface | Surface Laptop | Display and screen
asked 2025-07-14T06:57:09.18+00:00
NARJES ALSHAIKH JAFAR 0 Reputation points
answered 2025-07-14T07:39:52.4666667+00:00
Sumit D - IA 134.6K Reputation points Independent Advisor
1 answer

Stylus for a Surface Laptop 7

Is there a stylus that will work with the new Surface Laptop 7?

Surface | Surface Laptop | Display and screen
asked 2025-07-09T12:39:50.46+00:00
Jo 0 Reputation points
edited an answer 2025-07-09T16:36:52.86+00:00
Barb Bowman 78,580 Reputation points MVP Volunteer Moderator
1 answer

Surface Laptop 7 13.8" Display Assembly out of stock

When can we expect a restocking of the display assembly for the 13.8" Surface Laptop 7 (2036) https://www.microsoft.com/en-us/d/surface-laptop-7th-edition-replacement-display-assembly/93n443xffhck/7VFP

Surface | Surface Laptop | Display and screen
asked 2025-07-09T12:55:43.18+00:00
Chris Hunte 0 Reputation points
answered 2025-07-09T16:20:14.8066667+00:00
Barb Bowman 78,580 Reputation points MVP Volunteer Moderator