1,788 questions
1,788 questions with Windows for home | Other | Security and privacy tags
0 answers
System will not allow me to set up a PIN
I have been trying to set up a pin for my hotmail account. Everytime I try it assumes I should already have a pin tells me it's wrong then back to square one. When I've tried to create one when signing in, it keeps defaulting to another account. If you…
Windows for home | Other | Security and privacy
asked 2025-08-28T22:51:01.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 84%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Anna E
0
Reputation points
edited the question 2025-08-28T23:20:06.5033333+00:00
Gérard Oomens
105.8K
Reputation points
Volunteer Moderator
1 answer
window hello pin is currently unavailable
My windows hello pin is currently unavailable. I can't change my pin. Any easy suggestion to fix it.
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-28T17:20:05.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eeshwar Reddy
0
Reputation points
edited an answer 2025-08-28T21:34:10.0466667+00:00
Craig Long
14,350
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
My computer locked up and said it was locked by windows microsoft? had to call an 855 number
my computer locked up. loud noise saying i could not turn it off. must call them please to call this 855 number. dexter anderson said it is the only microsoft number. but that seems to be not true. told me to call him at 843 439 5544. is that legitimate…
Windows for home | Other | Security and privacy
1,788 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Login Error After Payment Issue
Due to an error with my card, the annual renewal for my Office 365 family plan could not be charged. Now, when I try to log in to update the payment method, I get this error: "Please retry with a different device or other authentication method to…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-27T17:14:17.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Marco Antonio Maysundo Ríos
0
Reputation points
answered 2025-08-28T16:59:11.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
15,480
Reputation points
Independent Advisor
2 answers
IP validation
Dear Microsoft Support Team, We are reaching out to inquire about the following IP address: 52.123.128.14 Could you please confirm if these IP addresses are part of Microsoft services? We have received security alerts associated with these IPs.
Windows for home | Other | Security and privacy
1,788 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
Lenovo laptop keeps asking me to change/reset my password
Every few weeks, my Lenovo Flex 7 laptop keeps prompting me to change my laptop pin code. It was fine at first, but I'm running out of number combos and want to keep the pin I currently have. Is there anyway for me to disable this feature?
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-27T18:52:40.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 91%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kaylee Ritchey
0
Reputation points
answered 2025-08-27T19:45:33.8666667+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
1 answer
I locked my computer through my Microsoft Account and cannot unlock it
I thought my computer was stolen so I used my Microsoft Account to lock it. Now I cannot unlock my computer. Please help!!
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-27T17:50:16.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 22%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Elise Noon
0
Reputation points
answered 2025-08-27T18:22:54.57+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
1 answer
Unable to sign in to Microsoft account /Microsoft store/ Edge
I am able to login to my hotmail account via google chrome however unable to login through Microsoft account /Microsoft store/ Edge.
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-27T04:47:42.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ranganath Bhat
0
Reputation points
answered 2025-08-27T15:25:12.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Bryan-V
3,435
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
It will notify me that my device has been hit by Cobalt Strike and is being logged in from an unfamiliar device
ผมโดนเมลตัวเองส่งมา ทั้งสองที่มันบอกว่าเป็นการใช้ Cobalt Strike ซึ่งมีการเรียกค่าไถ่แต่ผมยังไม่ได้ทำการโอนเงินผ่านทาน บัญชีคริปโต แต่ผมไม่เข้าใจตรงที่ทั้งสองอีเมล ไมโครซอฟของผม มีการตั้งแบบไร้รหัสผ่านและต้องยืนยันตัวเองผ่านแอปในมือถือ Aunthenticator ของ…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-26T11:58:19.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chananan Klinsrisuk
20
Reputation points
accepted 2025-08-27T12:50:58.9333333+00:00
Chananan Klinsrisuk
20
Reputation points
3 answers
An account that's not mine is admin on my laptop
I am a student using a school-issued laptop. I have my own school Microsoft account which has been the administrator account of the laptop for at least 2 years. Just recently I have discovered that, for some reason, my dad's Microsoft account is now the…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-21T02:58:13.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
TONKIN Flynn
0
Reputation points
commented 2025-08-27T03:44:32.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
1,195
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How to show wifi password without Cmd?
Well is impossible how show wifi password without Cmd? is i did :)
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-17T17:07:25.8166667+00:00
Татьяна Майкрософ
20
Reputation points
accepted 2025-08-26T14:25:50.2733333+00:00
Татьяна Майкрософ
20
Reputation points
1 answer
How to find my device
IMG_3532.png can you please help me to find location of my laptop. It’s stolen together with my car. Please help me
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-26T01:51:33.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gulzat Alibekova
0
Reputation points
answered 2025-08-26T03:12:08.7+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
4 answers
How to grant "sufficient privileges to install system services" in Windows 11 Pro
Hello, I have Windows 11 Pro, and I'm trying to install software for an automatic data downloader from a brokerage firm. When I try to install the software (as an administrator), I receive an error message stating I don't have sufficient privileges to…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-11T22:39:49.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Pfenenger
0
Reputation points
commented 2025-08-25T18:59:02.9666667+00:00
John Pfenenger
0
Reputation points
1 answer
Why can't I sign into my OWN PERSONAL laptop with my OWN microsoft ID?????
I'm so fed up trying. It keeps coming up 'oops something went wrong please try again later' but I have absolutely loads of times and it's driving me insane! I can sign into my OWN ACCOUNT on the website but not my OWN BLOODY LAPTOP accounts page!!!!!!…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-25T17:00:33.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 10%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jon
0
Reputation points
answered 2025-08-25T18:10:37.8366667+00:00
EmilyS_726
11,285
Reputation points
Volunteer Moderator
1 answer
How can I access a Gmail account if I no longer know the data I used to create it?
Hello! I am facing a serious problem and I am asking for your help. I received a laptop from work and asked a colleague to install it for me. He created a gmail account with my name, but the data he used to create this account was fictitious (last name,…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-25T16:47:35.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 57.99999999999999%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
dana dana
0
Reputation points
answered 2025-08-25T17:46:45.2733333+00:00
Yasllame Freitas
395
Reputation points
Independent Advisor
1 answer
Website blocked due to trojan
Malware bytes keeps saying it blocked Powershell due to trojan. how can I check and resolve any issues
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-25T09:10:05.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dodge
0
Reputation points
answered 2025-08-25T11:30:49.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AceRobertT
13,630
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
I can't log into my xbox app or my Microsoft store (kinda)
When I say kinda, I mean that for microsoft store, as after I reseted it, it automatically logged me back in without me having to go through some process. The xbox app however is the biggest problem. Whenever I click log in there are 2 options, my…
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-24T06:10:06.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 1%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Waterbeast
20
Reputation points
accepted 2025-08-24T16:20:13.9066667+00:00
Waterbeast
20
Reputation points
2 answers
Unrequested change of Administrator
My system has changed to make my wife the administrator. She has not done this. How do I restore me as the administrator?
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-23T09:25:41.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Peter Green
0
Reputation points
answered 2025-08-23T17:39:09.97+00:00
Kapil Arya
35,136
Reputation points
Volunteer Moderator
1 answer
Windows PC
Son cannot access his PC it’s asking to put a PIN number in, we don’t no the pin when we press forgotten pin it takes us right back o enter pin
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-22T23:04:21.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 24%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrea Morleyy
0
Reputation points
answered 2025-08-22T23:39:35.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
134.6K
Reputation points
Independent Advisor
1 answer
How to fix this computer #C4VP4BS-595B is protected by a paasword authentication system.you cannot access the data on thus computer without the correct password
How to fix this computer #C4VP4BS-595B is protected by a paasword authentication system.you cannot access the data on thus computer without the correct password
Windows for home | Other | Security and privacy
1,788 questions
asked 2025-08-21T09:44:17.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Arun choutakuri
0
Reputation points
answered 2025-08-21T22:31:49.2766667+00:00
AceRobertT
13,630
Reputation points
Independent Advisor