3,826 questions with Outlook | Outlook for mobile | Outlook for Android | For business tags

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3 answers

My outlook for Android app is having issues

I've had outlook as my default email app on my phone for several years. My main email account is not an outlook account but a comcast.net account. Out of nowhere, when I open the outlook app, it's asking me to sign in. After entering my credentials…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-08-27T14:10:16.82+00:00
Phil Vanderloo 20 Reputation points
commented 2025-08-29T14:41:33.5+00:00
Jayden-P 6,210 Reputation points Microsoft External Staff Moderator
1 answer

Why is the automatic reply screen blank in Outlook for Android?

It's super late, should've been to bed like 4 hours ago lol. As I'll sleep in, figured I'd put up an out of office. I go to Outlook, settings, automatic replies and get this: Absolutely infuriating as now I have to go fire up the PC in the dead of…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-08-05T06:41:07.9+00:00
Darrellon 0 Reputation points
commented 2025-08-18T04:27:43.54+00:00
Austin-H 3,750 Reputation points Microsoft External Staff Moderator
1 answer

Authentication error after switching phones

Hi, I have recently switched phones and migrated all of my accounts over. During this switch the authenticator app has stopped providing me notifications to log into my work emails (I cannot generate passkeys etc either) how would be best to fix this?

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-08-04T02:35:29.4433333+00:00
Liam Wilson 0 Reputation points
commented 2025-08-06T08:08:58.2833333+00:00
Jade-T 4,315 Reputation points Microsoft External Staff Moderator
1 answer

Associate can't access account from microsoft authenticator

Associate can not access email because it wants to send code to either email or authenticator, but authenticator is not working since they got a new phone. Authenticator app wont allow to sign in since they are unable to access code sent to email.…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-30T18:12:46.1766667+00:00
Vazquez, Jose 0 Reputation points
commented 2025-08-05T20:34:54.13+00:00
Alexis-NG 2,425 Reputation points Microsoft External Staff Moderator
3 answers

Outlook Inbox Widget Resizing Issue on Google Pixel 9

The Outlook inbox widget used to be resized to a 5x2 configuration. After accidentally removing it and attempting to re-add it, it can no longer be resized to a height shorter than 3. Switching to "focused inbox" does not resolve the issue. The…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-31T21:45:09.54+00:00
Elias Price 0 Reputation points
answered 2025-08-05T19:36:35.4966667+00:00
Hendrix-C 2,050 Reputation points Microsoft External Staff Moderator
1 answer

Add a new device to synchronize with Microsoft Outlook

How do I add a new mobile device to synchronize with Microsoft outlook using a 3rd party app?

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-28T14:25:16.0466667+00:00
Michelle Walker-Wade, MOL 10 Reputation points
commented 2025-08-05T04:40:54.46+00:00
Joe Moran 0 Reputation points
4 answers One of the answers was accepted by the question author.

How do I ungroup my email conversations on outlook online

We've just introduced Outlook Web App for our Committee Members and the emails are grouped by Conversation - REALLY annoying. How do I change this? I've got it sorted for Full Version of Outlook in 365 but not for web or android app... (there is no…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-08-01T06:01:08.8033333+00:00
KiwiJodi 20 Reputation points
commented 2025-08-04T14:03:27.67+00:00
Tammy-Ng 2,535 Reputation points Microsoft External Staff Moderator
2 answers

Outlook: Missing Emails in Mobile App vs. Desktop.

This issue is similar to https://learn.microsoft.com/en-us/answers/questions/4649263/why-arent-all-my-emails-showing-up-in-my-mobile-ou which suggests to enforce syncing of e-mails, but the provided solutions there do not work as "Sync email"…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-22T13:42:34.7+00:00
MI 5 Reputation points
commented 2025-08-01T17:09:37.4333333+00:00
Ryan-N 3,015 Reputation points Microsoft External Staff Moderator
1 answer

Outlook phone app moves mail from folder to inbox

I get a ton of email and have a lot of folders. On my desktop I move email to folders. When I log into the phone app it moves all of the previous month's email out of my folders and back into my inbox. This is beyond frustrating. Why does this…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-24T16:49:38.0366667+00:00
Sheri Marlin 0 Reputation points
commented 2025-07-29T20:25:19.17+00:00
Alexis-NG 2,425 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

What does an Outlook Meeting Invitation look like to non Outlook users?

We send clients meeting invitations using Outlook. Some of our clients are able to view and accept these invitations, but others are not. For example, when clients have personal email domains, how do the invitations look to these individuals and are they…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-23T17:27:44.9633333+00:00
Sheehy, Catherine 20 Reputation points
accepted 2025-07-28T13:48:59.64+00:00
Sheehy, Catherine 20 Reputation points
2 answers

Suite à piratage, tous mes mails ont disparus

Bonjour je me suis fair pirater ma boige mail hier. Tous mes mails dans ma boite de réception ont disparus. Ils ne sont pas passé par ma boite de mails supprimés je n'ai pas pu les récupérer. Je ne sais pas ou ils sont passés j'ai 3 ans de mails…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-21T15:54:11.4866667+00:00
Céline ROY 0 Reputation points
answered 2025-07-27T12:13:28.7333333+00:00
Céline ROY 0 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook App Automatically Applies Zoom/Crop to Photos

After taking photos with the camera, it appears that the Outlook app automatically zooms and crops the images, which results in important parts of the photo being cut off, as shown in the attached images. For example, in the photo below, the pepper…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-07-24T16:30:31.62+00:00
Thomas Bernos 20 Reputation points
accepted 2025-07-24T18:41:14.47+00:00
Thomas Bernos 20 Reputation points
1 answer

I have merged 2 mail accounts. I want to undo

Hi I have merged 2 mail accounts. I want to undo it. Also i want to move all the cloud files in these 2 mails to be in my family storage in my main email (3.rd mail adr). Merged mail dont get the invite from my family storage. Why is this?

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-01-19T19:01:22+00:00
Anonymous
1 answer

Request for Assistance with Recovering a Potentially Compromised Hotmail Account

Dear Microsoft Support Team, I am writing on behalf of a friend to request assistance in recovering their potentially compromised Hotmail account. The account in question is: Dom************@hotmail.com**. My friend has made multiple attempts to regain…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-01-08T16:40:38+00:00
Anonymous
1 answer

My account is locked,everyday I tried even I created new password,it looks like many attemps

Hello.pls help my problem in my account? e***********@outlook.com

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-02-12T01:58:16+00:00
Anonymous
1 answer

I can't access my junk folder anywhere (app, internet browser, chrome browser.)

I can't access my Outlook junk folder anywhere (within the app, internet browser, chrome browser), it just stopped working one day out of nowhere (about 1-2 weeks ago now). I'm getting a message that says "There was something that went wrong in the…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-01-31T00:28:04+00:00
Anonymous
1 answer

Hacker has my information

Today I found a drafted email that I did not write. This email contained proof that someone has my password. They are blackmailing me to give them money on bitcoin or they will leak pictures/etc. They have spent $130 so far on an account linked to my…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-01-10T03:20:12+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

How come there is a "free" appointment on the shared calendar on the Android Outlook App?

Hi, I have shared my calendar with my boss. When he viewed the shared calendar on his outlook app on his samsung mobile phone, he occasionally saw some appoinments with "free" on it. However, there is none when viewing the shared calendar on…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-03-24T04:10:43+00:00
Anonymous
1 answer

Logging problem to outlook emaail

Dear [Support Team], I am experiencing issues logging into my Outlook email account. I have two-way authentication enabled, and when I attempt to log in, I receive the 6-digit verification code. However, after entering my phone number, I get an error…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-02-21T06:03:35+00:00
Anonymous
6 answers

Adding roadrunner email account to Outlook

My roadrunner (Spectrum) email account has been tied to Outlook for years. A few days ago, it ceased working in Outlook. I've since deleted the account from Outlook, and have tried to add it again. After going through most of the process, I received…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-02-06T22:22:27+00:00
Anonymous