34 questions with Microsoft Advertising | Advertiser identity verification | Verify as a business tags

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Help With Microsoft Ads Suspension Issue

On 5th April 2024 I created a Microsoft ads account for my business. I received this email at 11.59am ‘Thank you for submitting your information to create a Microsoft Merchant store for homerehabequipment.com. We are manually reviewing your information,…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-08-15T11:02:10.4666667+00:00
Jaime 0 Reputation points
edited the question 2025-08-15T11:39:17.8633333+00:00
MS Advertising - Vahid 95 Reputation points Microsoft External Staff Moderator
1 answer

How to download additional documents for AIV Appeal

I am verifying my account and in AIV Appeal. They have asked to download additional documents and I don't see a way to download?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-07-01T22:02:13.87+00:00
Scott Helms 0 Reputation points
edited the question 2025-07-02T16:03:53.97+00:00
MS Advertising - Marvin 75 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Please upload documentation establishing a connection between your business and its domain.

What kind of document is required for this, I've already shown domain ownership by attaching GoDaddy Screenshot. Please upload documentation establishing a connection between your business and its domain.

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-05-19T16:35:24+00:00
Anonymous
2 answers

Fel adress och telefonnummer

Jag upptäcker att ni lagt in fel adress och telefonnummer när man söker på mitt företag, G***Li. G****Li …

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-05-07T16:08:54+00:00
Anonymous
4 answers

Cannot set up Microsoft Ads Account

I'm trying to set up an Ads account, but cannot seem to make any progress. I have not added any content to the account -- still just trying to to basic setup activities. But apparently just trying to complete the setup wizard is enough to get my account…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2024-03-27T15:56:16+00:00
Anonymous
3 answers

Ads account not getting verified - arab national bank - error uploading docs

Dears, i tried to upload documents in business verification and when i upload documents it shows error. i tried with PDF and PNG and both errors. please note our documents are in Arabic, maybe that's the issue?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-04-22T08:12:58+00:00
Anonymous
1 answer

Verification failed

I am being asked to provide documentation that shows we own our domain. I included the only possible document that could mean and it was immediately disqualified. It isn't clear why the document I uploaded wasn't good enough. I've spoken to developers to…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-06-23T14:42:03+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Appeal Assistance for Suspended Account - Violation of Egregious Policy

Hi, Submitted the relevant documents for individual entity verification but was able to to sumbit the same due to name also added as per format, but **** the next button is **** not highlighted for the next process.

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-01-05T09:45:30+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Verification domain business link help

Hello, I have had the following message when applying for verification, can somebody help me understand what documents are acceptable to submit what they are asking. Please upload documentation establishing a connection between your business and its…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-12-25T21:43:40+00:00
Anonymous
4 answers

UK Financial Services Verification (UK FCA) for Microsoft Advertising

Microsoft Advertising requires advertisers who show financial services ads in the UK to complete their UK Financial services verification. This requirement involves all financial services and includes all ad formats and extensions. As part of the…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-05-03T15:18:43+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Inquiry Regarding Government Document Requirements for Microsoft Advertising

I am in the process of starting a small business and am very interested in using Microsoft Advertising to promote my products/services. At this early stage, I have not yet registered my business with the government and do not currently possess documents…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-05-12T20:27:11+00:00
Anonymous
1 answer

How did I get an unwanted Microsoft Ads account?

Hi all, for some reason I receive mails regarding a Microsoft Ads account. However I have never registered for such an account and there is no reason for me to have one at all. I was also informed that I already violated something, not even knowing how.…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2024-08-06T07:43:18+00:00
Anonymous
1 answer

Was billed 42.65 from duskweling UK on credit card. No product delivered. What do I do?

How do I report this? Ordered product and am billed 42.66. Company is duskweling UK. No product received. Product was two birdfeeders. Tried to look up company with no results. Is this a scam?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-05-01T20:03:55+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Advertiser verification failure

Microsoft community, My organization (an agency) twice attempted to verify a client account's identity. We provided the needed documentation for the account verifying their identity and provided proof of domain ownership. Both attempts have failed, with…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-04-24T17:13:17+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

WHY THE ACCOUNT VERIFICATION

WHY THE ACCOUNT VERIFICATION????

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-04-29T13:47:01+00:00
Anonymous
7 answers

I report ads with r-link, your reviewers claim there is no r-link?

I find a scam ad on Microsoft Edge's start page, Microsoft Start/MSN.com and I copy the r-link and and give the relevant info, where the ads are, that there is no search query and why I reported it, and I send the report it to your reviewers, but get the…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2024-09-12T13:32:52+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Account Suspended For Violation of Egregious Policy While Registering

Hello, I was attempting to finish signing up my account and I began to get an error, then when I refreshed the page thinking I had maybe hit a cache loop or something, I got the big red banner saying my account had been suspended for a Violation of…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2024-12-14T14:41:53+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Verification failed: "upload documentation establishing a connection between your business and its domain"

Can you please help me verify our Advertiser identity verification. We have received the following message: Status: Failed Please upload documentation establishing a connection between your business and its domain. Please explain what documentation is…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2024-04-22T08:45:53+00:00
Anonymous
1 answer

My VAT number was used illegally

Hello, I'm a bit desparate, I have a notice from the Austrian tax government, that my VAT ID was used in 2019 to acquire services on Bing Ads of around 35k, which means if I can not prove it was not me, I have to pay 20 percent VAT. I have no knowledge…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-04-21T11:48:56+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Identity verification in the UK?

Identity verification in the UK? The identity verification document requirement for Microsoft Ads requires a photo ID. However, I do not have a driver's license or passport. The UK government does not issue photo IDs to citizens. I contacted Microsoft…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2023-07-10T10:12:41+00:00
Anonymous