5,228 questions with Outlook | Outlook for mobile | Outlook for iOS | For business tags

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Outlook iOS user info button unresponsive unless on the "People" tab

Outlook mobile version 39461438 (4.2532.0) iOS 18.6.2 iPhone 16 Pro Max After tapping the magnifying glass icon to search for a user in Outlook on iOS and searching for a person there is a box with that person's name, title, and picture that, if tapped…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-28T18:50:48.9533333+00:00
Spratt, Ross 0 Reputation points
answered 2025-08-28T19:31:18.0466667+00:00
Kristen-L 2,400 Reputation points Microsoft External Staff Moderator
4 answers

Opening .msg or .eml templates in Outlook Mobile on iOS

Hello, I am working on a time saving business flow where a group of our team can open an outlook email template saved on SharePoint, make a few quick updates and send it. The problem is, we work on iPads and utilize Outlook mobile which doesn't seem to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-11T12:24:16.1966667+00:00
Tyler Grant 0 Reputation points
edited a comment 2025-08-28T09:52:58.56+00:00
Tamara-Hu 1,950 Reputation points Microsoft External Staff Moderator
2 answers

Assistance with adding contacts to a group

Hi Microsoft Outlook, Can you please assist me with adding 2x contacts to a Group. The 2x contacts are set up in my contact list but each time I attempt to add them to a group (also set up), it will not allow me to add them. I've signed in & out of…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-21T03:08:42.56+00:00
Sandy Siviour 0 Reputation points
commented 2025-08-25T23:24:35.14+00:00
Sting-Ng 3,810 Reputation points Microsoft External Staff Moderator
4 answers

Bookings is setting up start times at 6:30am and not the times I put in

I tried setting up the bookings feature and I input the hours that I am available. But when I checked it, I saw that it was allowing bookings as early as 6:30am when I set up my calendar to start meetings at 9:30am.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-18T18:32:31.49+00:00
Baker, Martin 0 Reputation points
answered 2025-08-22T20:35:46.3+00:00
Sydney Briggs 0 Reputation points
0 answers

Security Issue with my e-transfers

My name is Alain Dryding and i have a hotmail account ******@hotmail.ca Back on June 5th or 6th my e-mail was compromised with regards to accepting my e-transfers from my bank. It looks like someone intercepted my funds. When I called my bank they said…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-20T16:30:47.1333333+00:00
alain dryding 0 Reputation points
2 answers

Outlook iOS App (v4.2530.1) - Share file via to unmanaged app

Hi Everyone, After updating to latest Outlook iOS version, noticed the File share via option to unmanaged apps is not protected even though the app protection policy with below controls are applied. Outlook iOS - v4.2530.1 (noticed on older versions from…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-06T03:38:42.19+00:00
Saravana Jothi Mahalingam 5 Reputation points
commented 2025-08-19T01:16:41.8966667+00:00
Jade Ng 1,720 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Client's iPhone Outlook app asks for 2FA setup when it was setup 2 months ago, why?

I am an admin for my client who uses the Outlook iPhone app. He has had this issue 3 times in the last 6 months. I have set up his Outlook on-site the previous time this occurred so I know he has 2FA on however, he has once again been asked to setup 2FA.…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-14T01:55:06.4666667+00:00
kLonza 105 Reputation points
commented 2025-08-15T05:47:23.0966667+00:00
Huy-K 2,790 Reputation points Microsoft External Staff Moderator
1 answer

Cannot connect iPhone with Microsoft (emails)

I cannot connect my iphone with microsoft. Its telling me to go to settings and tap mail, contacts and calendars but that is not listed on my iphone settings.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-09T22:17:21.45+00:00
Dr. Stacey LaBarre-Powell 0 Reputation points
commented 2025-08-13T23:34:23.13+00:00
Sophie N 2,445 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to undo emoji reactions to email ? HELP!

Hi All, I accidentally added an emoji reaction to an email to senior leadership in Outlook and can't remove it. I tried all solutions from…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-11T09:19:36.01+00:00
BNKB (Binil K B) 20 Reputation points
commented 2025-08-12T08:11:19.9433333+00:00
Vicky-I 1,815 Reputation points Microsoft External Staff Moderator
1 answer

How do we disable prompts to install M365 Copilot in Outlook for Mobile?

As an Outlook Mobile user, I want to know how to remove the "Install M365 Copilot" nag that pops up every time I try to preview any kind of document that Outlook can already open as a preview/view-only view. I have no intention of editing…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-16T16:27:27.35+00:00
Paul McGurn 16 Reputation points
commented 2025-08-09T15:43:58.0966667+00:00
Christine Smith-Johnson 0 Reputation points
1 answer One of the answers was accepted by the question author.

Issue with Outlook on iPhone

I have an iPhone 15 Pro Max, running on iOS 18.5. Outlook has frozen and will not synch new emails.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-23T21:00:08.2433333+00:00
Alan Kawakami 30 Reputation points
commented 2025-08-08T08:59:32.4633333+00:00
Mohamed Drouby 0 Reputation points
6 answers One of the answers was accepted by the question author.

My emails aren't updating

Our emails aren't updating. For example We have been sent emails, but we are not receiving them. We can send emails. The last update was Saturday 2nd August and now it's Tuesday 5th August. Please help.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-05T19:56:18.9766667+00:00
Admin - Evoque Security 20 Reputation points
answered 2025-08-06T13:47:13.9833333+00:00
Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
1 answer

How can I restore my notes in Outlook?

Hi, I noticed on my iPhone that my notes from Outlook are gone. I went to Settings - apps - notes - notes accounts and found out I had been thrown out of my Exchange account. That's why Outlook notes were not available. So I entered the password and got…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-08-01T07:31:47.19+00:00
Aleksandrs Dubanevics 0 Reputation points
commented 2025-08-05T23:07:46.5933333+00:00
Kai-L 2,345 Reputation points Microsoft External Staff Moderator
5 answers

How to fix junk mail unread marked messages that didn't show up?

There are messages marked as unread in junk mail, but I can't see it?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-27T18:40:15.67+00:00
Eu 0 Reputation points
edited the question 2025-08-04T18:30:41.5633333+00:00
Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
1 answer

hi,please can i get out this signing erolling my iphone and restricting all options

dear sir, my iphone is enrolled on iosprofile signing.manage.microsoft on PII removed,this means i can only use it for calls, so please sir get me out of this mdm profile

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-29T07:34:00.8933333+00:00
Na-diss gamer 0 Reputation points
commented 2025-08-03T23:28:33.6733333+00:00
Huy-K 2,790 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

outlook will not recognize new contacts added to contacts on iphone

I have a iphone 15 pro and have outlook app for business on iPhone, when I add contact info to contacts app on iPhone and start a new email to that contact outlook can't find the contact.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-25T20:40:44.1066667+00:00
Mason, John 20 Reputation points
commented 2025-08-02T07:13:07.1966667+00:00
AlexDN 2,435 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Outlook for iOS font changes after sending

Hi! We are having an issue with the email font changing after the email is sent. This is on the Outlook app on iOS, and the font looks fine when drafting the email. We've tried reinstalling the app (multiple times), manually changing the font for all…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-28T19:57:28.25+00:00
Odelia Tan 40 Reputation points
commented 2025-08-01T22:14:03.6433333+00:00
Jay Tr 1,295 Reputation points Microsoft External Staff Moderator
1 answer

Delegate Mail Account Misconfiguration Issue in ios outlook

Hi Support Team, We are encountering an issue with a user (******@xxx.com)who is unable to add a delegate mail account in the Outlook ios mobile app on his iPhone. Although the account initially appears to be added, a misconfiguration error surfaces…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-28T14:27:44.3033333+00:00
shaheen shaik 5 Reputation points
commented 2025-07-31T08:04:17.57+00:00
Liora D 2,570 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Update to iOS Outlook fails when App Protection Policy applied

The Outlook app was updated on my iPad in the last 24 hours and now won't load. We have an App Protection Policy applied which means it demands biometric confirmation each time the app is loaded for that domain and the load process goes as far as…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-29T15:54:09.3033333+00:00
Tom Burton 25 Reputation points
commented 2025-07-29T21:24:34.2366667+00:00
Chris Duong 1,480 Reputation points Microsoft External Staff Moderator
1 answer

Staff cannot use authenticator to sign-in, no access to work emails

We have a staff email account that nobody can seem to access, when prompted by outlook to provide an authenticator code, no device notifications come through and no number on any staff device or management, it appears no device is linked to the account…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-23T16:49:21.9533333+00:00
SouthamptonSS 0 Reputation points
commented 2025-07-29T20:44:23.3533333+00:00
Jay Tr 1,295 Reputation points Microsoft External Staff Moderator