17,270 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
Recovery of a Hacked Microsoft Account Compromised via Malware with 2FA Enabled.
My Microsoft account was hacked on August 10th via a remote access malware I installed by mistake. Therefore, the hacker gained access to all my accounts on my computer. The only account I've not been able to recover is my Microsoft one. The hacker…
Outlook | Web | Outlook.com | Account management, security, and privacy

Account locked after changing password and logging in with correct info?
My microsoft account has been locked after resetting my password. Please help
Outlook | Web | Outlook.com | Account management, security, and privacy
log in an outlook email
We have an email address that we can't log into, what should we do, we could not retrieve it with the help of the authenticator
Outlook | Web | Outlook.com | Account management, security, and privacy

Microsoft Account Login Denied -- No Relevant Tags!
For a couple of days Microsoft refused to log me in with my Microsoft ID, which included access to both this site and the Microsoft Accounts on my PCs! It gave me some nonsense about too many logins over some period of time and suggested alternatives…
Outlook | Web | Outlook.com | Account management, security, and privacy
Blocked Microsoft account – need help to recover access
I need urgent help with my Microsoft account. My account was blocked/closed around two months ago, and since then I haven’t been able to access OneDrive or any other Microsoft services. The problem: I cannot sign in because the account is blocked. …
Outlook | Web | Outlook.com | Account management, security, and privacy
My account has been locked
I have been locked out of my computer to due a forgotten password. I was locked out after numerous attempts with the wrong password. What do I need to do to get it unlocked?
Outlook | Web | Outlook.com | Account management, security, and privacy
Help in recovering hacked account
I have had to open a new account as you have allowed my main account to be hacked overnight. I can't recover the account as you want to send emails to confirm everything to the hacker as you don't see me as the account holder. They have used my credit…
Outlook | Web | Outlook.com | Account management, security, and privacy
Can't log into hotmail account
Had to change my password on my hotmail account but it won't send me a code to my phone. Says this method is temporarily unavailable. So I created a new hotmail account and livechatted with Lakshya on the 26th. She said I would get information in 12 to…
Outlook | Web | Outlook.com | Account management, security, and privacy
unable to get on my two email address
i have 2 email address but i can only get on one I have to get onto one to get a number sent to the other to sign in sometimes it works but its get more and more that i can not get on the one i realy need i have even tryed to get help off microsoft but…
Outlook | Web | Outlook.com | Account management, security, and privacy
How can I delete my account? Microsoft wont let me.
I want to delete my microsoft account. However when I attempt to I am greeted by this: Which is weird because I only have a personal account, with no linked devices or subscriptions and I've deleted all data. So I click on the 'Go to my work…
Outlook | Web | Outlook.com | Account management, security, and privacy
My account has blocked and I am unable to receive any code on my mobile device.
Hi, I am waiting to get unblocked my outlook.com account since past week but its not letting me signin nor i get any code on my device all i get at the end Try another method and there is no other method defined. I didn't do any violation to the…
Outlook | Web | Outlook.com | Account management, security, and privacy

How do i talk to a human about recovering my old email / xbox live account?
I can't get into my old xbox live account - meaning i cant play any of the games on my console/. I also can't get into the old email account associated with the xbox account. I have done the information sheet (filling as much as possible - and well over…
Outlook | Web | Outlook.com | Account management, security, and privacy

Locked out of Microsoft account due to repeated sign in.
I have been locked out of my hotmail account (******@hotmail.com) for weeks with the message "We can't sign you in You've used an incorrect account or password too many times. If it's an organization account, it might not be active yet." This…
Outlook | Web | Outlook.com | Account management, security, and privacy
I accidently made 2 accounts with the same details
A few weeks ago I was trying to sign in to my Microsoft account and it said no account existed so I made a new one and then my account got locked. Today i unlocked my account and I didn't have my stuff on this new account. I don't know how to get on my…
Outlook | Web | Outlook.com | Account management, security, and privacy

Microsoft blocked and closed my @msn email account and does not resolve the AI system.
I need the account to enter Minecraft Java, Minecraft Win 10, NVDIA, xbox, Epic Games, Stem, Promod Reforma, Trucky Mod, Patreon and others. All of these are linked to the electro_pr@ msn which also has the old phone number which does not allow changes…
Outlook | Web | Outlook.com | Account management, security, and privacy
Account recovery not working
I have an account that I created as a kid that I’ve used until I was prompted to answer questions that I made years ago in order to access the account. Fair to say I couldn’t remember enough to pass the verification so I stopped using it for awhile, but…
Outlook | Web | Outlook.com | Account management, security, and privacy
How do I reset my Hotmail password when the system does not send a second code?
I reset my hotmail password however it is not working. So I have tried to reset it again, but when it gets to the stage where it sends a second code to my email/phone, I enter the last 4 digits of my phone number but then the window changes to blank and…
Outlook | Web | Outlook.com | Account management, security, and privacy
accedere ad account
Sono tornato da poco da un viaggio in india. Quando ero là, non so perchè, mi si è bloccato l'accesso ad un account outlook. Adesso che sono tornato mi chiede di verificare, solo che la mail di recupero è un vecchio indirizzo e compilando i vari moduli…
Outlook | Web | Outlook.com | Account management, security, and privacy

Hotmail account recovery
I have been using hotmail with my iPhone for years. Suddenly I failed to connect to the server starting from yesterday and I was asked to login again. I was told that I have inputted wrong password for a few times and hence my account is locked. I was…
Outlook | Web | Outlook.com | Account management, security, and privacy
My Mother's hotmail is locked and we cannot access it
My mother's hotmail is locked and we cannot access it, everytime i try from my email to fill in as much details as possible like birth day old passwords etc.. I get an email: Unfortunately, we have determined that the information you provided was not…