17,270 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

Sort by: Updated
1 answer

Recovery of a Hacked Microsoft Account Compromised via Malware with 2FA Enabled.

My Microsoft account was hacked on August 10th via a remote access malware I installed by mistake. Therefore, the hacker gained access to all my accounts on my computer. The only account I've not been able to recover is my Microsoft one. The hacker…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T06:43:19.0066667+00:00
Martin Tanori 0 Reputation points
commented 2025-08-29T06:20:35.22+00:00
DaveM121 765.4K Reputation points Independent Advisor
1 answer

Account locked after changing password and logging in with correct info?

My microsoft account has been locked after resetting my password. Please help

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T22:53:45.4533333+00:00
csamp 0 Reputation points
commented 2025-08-29T03:44:46.04+00:00
Estrella721 18,415 Reputation points Independent Advisor
3 answers

log in an outlook email

We have an email address that we can't log into, what should we do, we could not retrieve it with the help of the authenticator

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-27T14:16:26.9933333+00:00
Marko Copic 0 Reputation points
answered 2025-08-29T02:23:31.9666667+00:00
Gunasekar N 31,480 Reputation points Independent Advisor
1 answer

Microsoft Account Login Denied -- No Relevant Tags!

For a couple of days Microsoft refused to log me in with my Microsoft ID, which included access to both this site and the Microsoft Accounts on my PCs! It gave me some nonsense about too many logins over some period of time and suggested alternatives…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-22T17:31:57.0066667+00:00
JCW2 70 Reputation points
commented 2025-08-28T23:17:39.7266667+00:00
Chloe-L 1,585 Reputation points Microsoft External Staff Moderator
1 answer

Blocked Microsoft account – need help to recover access

I need urgent help with my Microsoft account. My account was blocked/closed around two months ago, and since then I haven’t been able to access OneDrive or any other Microsoft services. The problem: I cannot sign in because the account is blocked. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-21T23:10:56.5033333+00:00
hala saad 0 Reputation points
commented 2025-08-28T23:06:17.36+00:00
hala saad 0 Reputation points
1 answer

My account has been locked

I have been locked out of my computer to due a forgotten password. I was locked out after numerous attempts with the wrong password. What do I need to do to get it unlocked?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T14:42:46.1633333+00:00
John Gibbons 0 Reputation points
answered 2025-08-28T22:45:43.4+00:00
Chloe-L 1,585 Reputation points Microsoft External Staff Moderator
1 answer

Help in recovering hacked account

I have had to open a new account as you have allowed my main account to be hacked overnight. I can't recover the account as you want to send emails to confirm everything to the hacker as you don't see me as the account holder. They have used my credit…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T13:55:45.28+00:00
Terence Williams 0 Reputation points
answered 2025-08-28T22:29:32.2433333+00:00
Chloe-L 1,585 Reputation points Microsoft External Staff Moderator
1 answer

Can't log into hotmail account

Had to change my password on my hotmail account but it won't send me a code to my phone. Says this method is temporarily unavailable. So I created a new hotmail account and livechatted with Lakshya on the 26th. She said I would get information in 12 to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T15:43:52.16+00:00
Cathryn Greenwood 0 Reputation points
edited a comment 2025-08-28T22:28:51.41+00:00
Tom 0 Reputation points
1 answer

unable to get on my two email address

i have 2 email address but i can only get on one I have to get onto one to get a number sent to the other to sign in sometimes it works but its get more and more that i can not get on the one i realy need i have even tryed to get help off microsoft but…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T15:59:41.5733333+00:00
Patricia Parker 0 Reputation points
answered 2025-08-28T21:11:08.89+00:00
Kal-D 1,115 Reputation points Microsoft External Staff Moderator
1 answer

How can I delete my account? Microsoft wont let me.

I want to delete my microsoft account. However when I attempt to I am greeted by this: Which is weird because I only have a personal account, with no linked devices or subscriptions and I've deleted all data. So I click on the 'Go to my work…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T16:13:24.0766667+00:00
Random Name 0 Reputation points
answered 2025-08-28T20:58:17.8166667+00:00
Kal-D 1,115 Reputation points Microsoft External Staff Moderator
1 answer

My account has blocked and I am unable to receive any code on my mobile device.

Hi, I am waiting to get unblocked my outlook.com account since past week but its not letting me signin nor i get any code on my device all i get at the end Try another method and there is no other method defined. I didn't do any violation to the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T13:10:27.2733333+00:00
unity hanzila javeed 0 Reputation points
edited the question 2025-08-28T20:49:44.1866667+00:00
Gérard Oomens 105.8K Reputation points Volunteer Moderator
1 answer

How do i talk to a human about recovering my old email / xbox live account?

I can't get into my old xbox live account - meaning i cant play any of the games on my console/. I also can't get into the old email account associated with the xbox account. I have done the information sheet (filling as much as possible - and well over…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T14:54:49.33+00:00
Carter Zazula 0 Reputation points
edited the question 2025-08-28T20:42:36+00:00
Gérard Oomens 105.8K Reputation points Volunteer Moderator
2 answers

Locked out of Microsoft account due to repeated sign in.

I have been locked out of my hotmail account (******@hotmail.com) for weeks with the message "We can't sign you in You've used an incorrect account or password too many times. If it's an organization account, it might not be active yet." This…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-26T00:17:47.98+00:00
Temporary Account 0 Reputation points
answered 2025-08-28T20:20:58.8033333+00:00
Lester Bernard Reyes 53,465 Reputation points Independent Advisor
0 answers

I accidently made 2 accounts with the same details

A few weeks ago I was trying to sign in to my Microsoft account and it said no account existed so I made a new one and then my account got locked. Today i unlocked my account and I didn't have my stuff on this new account. I don't know how to get on my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2024-10-08T23:31:25.7366667+00:00
keil 5 Reputation points
edited the question 2025-08-28T20:13:02.5833333+00:00
Gérard Oomens 105.8K Reputation points Volunteer Moderator
3 answers

Microsoft blocked and closed my @msn email account and does not resolve the AI ​​system.

I need the account to enter Minecraft Java, Minecraft Win 10, NVDIA, xbox, Epic Games, Stem, Promod Reforma, Trucky Mod, Patreon and others. All of these are linked to the electro_pr@ msn which also has the old phone number which does not allow changes…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-26T14:16:51.54+00:00
Edgardo Gonzalez 0 Reputation points
answered 2025-08-28T17:18:36.0766667+00:00
Edgardo Gonzalez 0 Reputation points
1 answer

Account recovery not working

I have an account that I created as a kid that I’ve used until I was prompted to answer questions that I made years ago in order to access the account. Fair to say I couldn’t remember enough to pass the verification so I stopped using it for awhile, but…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T13:33:17.4033333+00:00
Dalton 0 Reputation points
commented 2025-08-28T14:12:42.0733333+00:00
Dalton 0 Reputation points
1 answer

How do I reset my Hotmail password when the system does not send a second code?

I reset my hotmail password however it is not working. So I have tried to reset it again, but when it gets to the stage where it sends a second code to my email/phone, I enter the last 4 digits of my phone number but then the window changes to blank and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T11:45:14.9033333+00:00
Yanna Theoharopoulos 0 Reputation points
answered 2025-08-28T12:54:45.45+00:00
Eyjey116 390 Reputation points Independent Advisor
1 answer

accedere ad account

Sono tornato da poco da un viaggio in india. Quando ero là, non so perchè, mi si è bloccato l'accesso ad un account outlook. Adesso che sono tornato mi chiede di verificare, solo che la mail di recupero è un vecchio indirizzo e compilando i vari moduli…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T11:51:25.0066667+00:00
Diego Gili 0 Reputation points
edited an answer 2025-08-28T12:26:42.59+00:00
Marc Vernon 6,575 Reputation points Independent Advisor
2 answers

Hotmail account recovery

I have been using hotmail with my iPhone for years. Suddenly I failed to connect to the server starting from yesterday and I was asked to login again. I was told that I have inputted wrong password for a few times and hence my account is locked. I was…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T07:33:07.54+00:00
Chris 0 Reputation points
answered 2025-08-28T12:06:49.8366667+00:00
Winnie-B 780 Reputation points Microsoft External Staff Moderator
2 answers

My Mother's hotmail is locked and we cannot access it

My mother's hotmail is locked and we cannot access it, everytime i try from my email to fill in as much details as possible like birth day old passwords etc.. I get an email: Unfortunately, we have determined that the information you provided was not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-28T06:28:00.9166667+00:00
Anonymous
answered 2025-08-28T11:50:39.4766667+00:00
Eyjey116 390 Reputation points Independent Advisor