801 questions with Microsoft 365 and Office | Office Online Server tags

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2 answers

My rule to send cc outgoing mail to inbox not working I don't think any rule is working

I set the rules ie to cc myself for outgoing mail but the mail still goes in sent folder like the rule doesn't work.

Microsoft 365 and Office | Office Online Server
asked 2025-08-28T18:40:06.78+00:00
Surinder Sandhu 0 Reputation points
commented 2025-08-29T18:11:21.7933333+00:00
Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
1 answer

Email from Golf Genius Delayed

Recently my emails from Golf Genius have generated and error with the detail as being delayed. Is there a way to fix this delay?

Microsoft 365 and Office | Office Online Server
asked 2025-08-29T12:23:41.0166667+00:00
Mike L 0 Reputation points
answered 2025-08-29T13:51:24.95+00:00
TiNo-T 5,150 Reputation points Microsoft External Staff Moderator
2 answers

installing redeemed office 2021

I have a redeemed office home & student 2021 and I want to reinstall it to my computer

Microsoft 365 and Office | Office Online Server
asked 2025-08-25T11:02:28.1266667+00:00
chibbi naaman 0 Reputation points
commented 2025-08-29T11:49:33.27+00:00
Steven-N 6,595 Reputation points Microsoft External Staff Moderator
1 answer

Outlook freezing while sync/sending mail/receiving mail & periodically

Good day, 1 user is having an issue with sync issues. When starting up out,closing outlook, sending mail receiving mail and when regular sync happens outlook disconnects from the outlook server. It happens 3 or 4 times a day and a full PC restart is…

Microsoft 365 and Office | Office Online Server
asked 2025-08-27T11:40:42.1466667+00:00
Lorenzo 0 Reputation points
commented 2025-08-29T11:46:21.5966667+00:00
Steven-N 6,595 Reputation points Microsoft External Staff Moderator
1 answer

Outlook not working

Outlook stopped working, offline, unable to send emails. Telstra Bigpond, saying can't help, Microsoft Outlook problem, as Bigpond email is not accepted or able to connect to the Verify account with Outlook. Tried contacting Microsoft for technical…

Microsoft 365 and Office | Office Online Server
asked 2025-08-29T01:55:19.73+00:00
kerry knight 0 Reputation points
edited an answer 2025-08-29T05:11:06.7766667+00:00
Kha-N 400 Reputation points Microsoft External Staff Moderator
2 answers

How do I connect to Live Chat

I want to reconnect to live chat but seem unable to sort out my problem

Microsoft 365 and Office | Office Online Server
asked 2025-08-22T14:40:36.8466667+00:00
Martin Day 5 Reputation points
commented 2025-08-28T06:37:33.15+00:00
Ravi Raushan 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can no longer send emails from my Microsoft Outlook email

Have been unable to send emails to others via Microsoft Outlook email. Have had this account for ten years. It has had server issues in the past, but now I don't even get server warnings. Would appreciate advice on how to fix this issue.

Microsoft 365 and Office | Office Online Server
asked 2025-08-18T00:05:19.2333333+00:00
Carfen 20 Reputation points
accepted 2025-08-27T23:27:43.46+00:00
Carfen 20 Reputation points
2 answers

I need to re-install the copy of Microsoft Office I PURCHASED

After purchasing and installing Microsoft Office LIFETIME for 1 pc I cancelled my subscription to Office 365. THEN I was unable to edit my Word documents because I was told my subscription to Office 365 had been cancelled. I sought help and was advised…

Microsoft 365 and Office | Office Online Server
asked 2025-08-22T08:28:31.5933333+00:00
Rod Shelton 0 Reputation points
commented 2025-08-27T06:13:33.98+00:00
Jayden-P 6,210 Reputation points Microsoft External Staff Moderator
1 answer

MS note of authentication

마이크로소프트웨어 MS 오피스 2024 기업용 Home Business를 네이버 스마트 스토어에서 구매해서 제품키로 배송 받은 후 설치했는데, 인증서를 받을 수 있는 방법이 있을까요?

Microsoft 365 and Office | Office Online Server
asked 2025-08-27T00:01:56.1266667+00:00
인천삼성어린이집 0 Reputation points
answered 2025-08-27T05:52:50.73+00:00
Tammy-Ng 2,535 Reputation points Microsoft External Staff Moderator
1 answer

double payment

i have purchased microsoft office in June and paid in full, now in July they debited my account. it is a yearly subscription so my next payment was only due in June 2026. please refund the second payment.

Microsoft 365 and Office | Office Online Server
asked 2025-07-25T11:58:54.9133333+00:00
Leon Reddy 0 Reputation points
commented 2025-08-26T12:58:40.0566667+00:00
Jayden-P 6,210 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Error TOO MANY REQUESTS while signing in first time of the day

Facing this common problem and with multiple experiments found out that when I try to log in using Jio network (only since last two months, it worked perfectly earlier) this error comes in and I have to use alternate email id code to log in. But if I use…

Microsoft 365 and Office | Office Online Server
asked 2025-08-25T06:12:19.0833333+00:00
Viren Amlani 20 Reputation points
accepted 2025-08-25T16:06:35.8233333+00:00
Viren Amlani 20 Reputation points
1 answer

How to create and send BCC group emails effectively

I need to create email groups for sending BCC emails. While sending group emails to multiple addresses, many of the emails are bouncing back. What could be the potential causes for this issue, and how can it be resolved?

Microsoft 365 and Office | Office Online Server
asked 2025-08-13T10:33:53.35+00:00
elizabeth D 0 Reputation points
commented 2025-08-25T09:14:40.0166667+00:00
Austin-H 3,750 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to access Microsoft Office products on a web browser

Help! I received a work/school account through my job last year. Since the account was created I have had access issues with Microsoft office products on web pages. For most of the time I have been unable to log into Microsoft office products on a web…

Microsoft 365 and Office | Office Online Server
asked 2025-08-22T00:49:21.54+00:00
sb 20 Reputation points
commented 2025-08-25T09:00:53.5533333+00:00
Michelle-N 4,105 Reputation points Microsoft External Staff Moderator
1 answer

AADSTS5000611 SYMMETRIC KEY DERIVATION FUNCTIONVERSION "1"IS INVALID

I can't get my outlook emails or other parts of my school account. My IT guy hasn't seen or heard of this being a problem for our district. I can go to the internet, district's website and find outlook email login and get my emails from there but the app…

Microsoft 365 and Office | Office Online Server
asked 2025-08-11T19:58:32.6166667+00:00
Butler, Nancy 0 Reputation points
commented 2025-08-25T04:08:35.1966667+00:00
Austin-H 3,750 Reputation points Microsoft External Staff Moderator
2 answers

Why Microsoft Office 365 connection to G mail cannot be made with the correct SMTP server and PW?

Why Microsoft Office 365 connection to G mail cannot be made with the correct SMTP server and PW? Please suggest how to connect Microsoft Office 365 to G mail.

Microsoft 365 and Office | Office Online Server
asked 2025-08-13T09:44:12.16+00:00
Sugioka Iku 0 Reputation points
commented 2025-08-25T01:35:13.4166667+00:00
Austin-H 3,750 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to receive emails from my Microsoft 365 account.

I am able to send emails from my Microsoft 365 account but I cannot receive emails to this account. How do I fix this?

Microsoft 365 and Office | Office Online Server
asked 2025-07-03T03:27:41.5166667+00:00
KappaKreations 5 Reputation points
commented 2025-08-24T20:31:18.2633333+00:00
Tim Fant 0 Reputation points
3 answers One of the answers was accepted by the question author.

Booking requested additional information are not showing in the outlook calendar

but the outlook appointment is not showing any of the requested info: but they are present in the 'booking calendar' but it is not the goal, just a workaround: why the info of the booking are not passed to the meeting in outlook?

Microsoft 365 and Office | Office Online Server
asked 2025-08-12T10:44:57.98+00:00
commented 2025-08-22T15:47:49.1433333+00:00
Ulrich, Heather (Flinn) 0 Reputation points
2 answers One of the answers was accepted by the question author.

When people send me an email my junk also gets a copy addressed to someone else which says their mailbox is full. It seems my account is linked to someone elses. How do I gewt rid of it?

This is a copy of the emails that end up in my junk folder: [@gmail.com] ([@gmail.com]) <[mailto:******@gmail.com]> The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient…

Microsoft 365 and Office | Office Online Server
asked 2025-08-18T12:17:37.56+00:00
Jeff Gale 20 Reputation points
commented 2025-08-19T09:09:54.8733333+00:00
TiNo-T 5,150 Reputation points Microsoft External Staff Moderator
2 answers

I can not install office 365 after removing my office 2019

I can not install office 365 after removing my office 2019

Microsoft 365 and Office | Office Online Server
asked 2025-08-05T00:49:31.1933333+00:00
Cheng-En Hsu 0 Reputation points
edited an answer 2025-08-18T17:06:11.22+00:00
Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
1 answer

How do I leave an old work organisation

My Microsoft 365 account seems to be linked to my old work address. How do I leave it?

Microsoft 365 and Office | Office Online Server
asked 2025-08-07T11:05:09.0466667+00:00
Emma Yates 0 Reputation points
commented 2025-08-18T06:52:16.85+00:00
Austin-H 3,750 Reputation points Microsoft External Staff Moderator