2,208 questions with Microsoft Advertising-related tags

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0 answers

Help with Migrating Microsoft Ads (Bing UET) Pixel to Shopify Customer Events

Dear Microsoft community, As part of Shopify’s ongoing deprecation of the Additional Scripts section, we are currently upgrading our client’s store to utilize the Thank You & Order Status pages. In light of this, we are migrating all manual pixel…

Microsoft Advertising | Reports | Universal event tracking
asked 2025-08-28T19:34:18.54+00:00
Noman Ullah Jannat 0 Reputation points
edited the question 2025-08-28T20:37:46.29+00:00
MS Advertising - Marvin 75 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Import Issue from Google Merchant Center to Microsoft Merchant Center

I have imported my campaigns from Google into Microsoft ads. The email both accounts are setup with along with the Super Admin for Google Merchant center is the same across the board. When I go to import I get this error: You don't have the permission to…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2025-08-28T16:16:36.0466667+00:00
Megan V 0 Reputation points
edited an answer 2025-08-28T20:31:28.4033333+00:00
MS Advertising - Jefferson 155 Reputation points Microsoft External Staff Moderator
0 answers

Cannot fetch ShoppingSettingFeedLabel

Hi, I'm using the php client library for Microsoft Ads API. I want to see shopping campaigns, and the feedLabel that is configured in that campaign. When fetching campaigns, I use the `'GetCampaignsByAccountId()' call where the Request has a property…

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2025-08-28T11:11:57.7533333+00:00
Jeroen Franse 0 Reputation points
1 answer

Unable to login after Entra ID tenant migration

We have migrated a client into a new Entra ID tenant. All Microsoft Ads users are no longer able to login using their work account after the migration. The login is successfully redirected to the correct tenant for authentication. The user receives the…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2025-08-28T02:04:35.3533333+00:00
Dale Walker 0 Reputation points
edited an answer 2025-08-28T07:27:44.3933333+00:00
MS Advertising - Vahid 95 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Ads Suspension Error - Review Request

I am writing regarding the suspension of my Microsoft Advertising account (Account ID: *****3UZ5), which I understand has been closed due to an “egregious policy violation.”, but I believe was made in error. I kindly request the policy team take a look…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2025-08-21T00:35:00.18+00:00
Phil Belloff 0 Reputation points
answered 2025-08-27T16:37:00.1466667+00:00
Orion 132 0 Reputation points
7 answers

Investigating an Unknown Microsoft Subscription Charge on Credit Card

A charge from Microsoft has appeared on my credit card statement, and I am unfamiliar with this transaction. How can this be investigated?

Microsoft Advertising | Billing and payments | Billing queries
asked 2025-08-22T03:19:19.17+00:00
Craig Alfano - Powerhouse 0 Reputation points
answered 2025-08-25T23:11:41.22+00:00
Craig Alfano - Powerhouse 0 Reputation points
1 answer

Do you know if it’s possible to send GA4 eCommerce events from server-side GTM to Microsoft Ads (UET) for conversion tracking, and if so, what’s the best way to set it up?

Hello everyone, I need some help understanding how to implement Microsoft Ads conversion tracking with server-side GTM. Currently, we’re using client-side tracking with the UET tag, but we want to move everything to server-side tracking. In sGTM, I don’t…

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2025-08-25T05:26:28.0666667+00:00
gtmteam simprosys 0 Reputation points
answered 2025-08-25T08:31:06.1266667+00:00
MS Advertising - Arsen 75 Reputation points Microsoft External Staff Moderator
1 answer

How to disable AutoEvent?

How to disable AutoEvent? For example:AutoEvent_outbound_click, AutoEvent_add_to_cart

Microsoft Advertising | Other
asked 2025-08-21T09:08:33.5466667+00:00
kepper Eye 0 Reputation points
commented 2025-08-22T18:27:03.32+00:00
Thomas Shelby 0 Reputation points
0 answers

Invalid Client data. Check the SOAP fault details for more information.

Tracking ID - 79faefb5-dd64-4173-b4ec-c10d6db23b50 Timestamp - 2025-08-20T17:18:23.625249983Z Could you help me understand the reason behind this issue?

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2025-08-21T12:07:42.0433333+00:00
Clarisights LLP 0 Reputation points
2 answers One of the answers was accepted by the question author.

Currency is fixed to USD during account creation, unable to select JPY

Hello, I'm trying to create a new Microsoft Advertising account in Japan, but the currency is automatically set to USD and I can't change it to Japanese Yen (JPY). Here is what I've already checked: My Microsoft account country/region is set to Japan. …

Microsoft Advertising | Other
asked 2025-08-20T07:12:03.52+00:00
△▼△▽ 20 Reputation points
accepted 2025-08-21T08:23:07.5766667+00:00
△▼△▽ 20 Reputation points
1 answer

I started delivering ads yesterday, but the impressions, clicks, etc. have not changed from 0.

I started delivering ads yesterday, but the impressions, clicks, etc. have not changed from 0. The "Status" column in the "Campaigns," "Ad Groups," "Ads," and "Keywords" tables shows…

Microsoft Advertising | Ad delivery | Missing ads
asked 2025-08-19T04:49:30.7066667+00:00
H&Company 0 Reputation points
answered 2025-08-19T07:54:49.65+00:00
MS Advertising - Dagmara 150 Reputation points Microsoft External Staff Moderator
0 answers

Invalid Client Data Error for CombinationPerformanceReportRequest in Bing Ads API

Encountering an error after sending a CombinationPerformanceReportRequest using the BingAds-PHP-SDK. The SOAP request is as follows: <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope…

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2025-03-21T10:59:49.3566667+00:00
有輝也 西田 5 Reputation points
commented 2025-08-18T14:22:28.1266667+00:00
Monkedia 15 Reputation points
1 answer

Conversions tracked incorrectly at Microsoft Bing Shopping Campaign

Hello, since 1 week this campaign is running actively. I can see clicks and conversions are tracked at the statistics. But the conversions are incorrect. my account id ******** campaign: **** when i look at the products level report, filtered by…

Microsoft Advertising | Ad performance | Performance improvement
asked 2025-08-16T06:49:45.9766667+00:00
Market Ing 0 Reputation points
edited a comment 2025-08-18T12:20:13.3466667+00:00
rai babar 0 Reputation points
0 answers

Help With Microsoft Ads Suspension Issue

On 5th April 2024 I created a Microsoft ads account for my business. I received this email at 11.59am ‘Thank you for submitting your information to create a Microsoft Merchant store for homerehabequipment.com. We are manually reviewing your information,…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2025-08-15T11:02:10.4666667+00:00
Jaime 0 Reputation points
edited the question 2025-08-15T11:39:17.8633333+00:00
MS Advertising - Vahid 95 Reputation points Microsoft External Staff Moderator
1 answer

Conversion Pixels

Hi there, Campaign ID's 1******, 1****** & 1****** run dates Jul & Aug 2025 all have conversion pixel ID's 1****** or 1****** assigned. To date no conversions have been recorder. The client has confirmed and rechecked set of the pixels. Is AdSure…

Microsoft Advertising | Other
asked 2025-08-11T13:54:36.71+00:00
Robin Powell 0 Reputation points
accepted 2025-08-12T13:46:26.97+00:00
Robin Powell 0 Reputation points
2 answers

Microsoft Advertising - Microsoft Audience Network (Rampant Click Fraud)

I have recently created several Search campaigns, seeking to take advantage of the Linkedin Profile Targeting option for better performance over what we have seen using Google Ads, only to find our Campaign budgets immediately consumed (in less than 30…

Microsoft Advertising | Ad delivery | Audience placements
asked 2025-07-30T20:50:06.7266667+00:00
Nick Krueger 0 Reputation points
commented 2025-08-12T13:26:31.3133333+00:00
Nick Krueger 0 Reputation points
1 answer

UNABLE TO PURCHASE XBOX GIFT CARD WITH MY ACCOUNT... HOW CAN I FIX THIS??

Hello i have been trying for hours to buy a digital xbox gift card and when i try to put it in my cart it says I cant add it because im already at my limit even though I have never bought from there before. error code CV: CASMicrosoftCVfa8142f9.0.43 …

Microsoft Advertising | Other
asked 2025-07-09T10:22:07.8733333+00:00
William Parks 0 Reputation points
commented 2025-08-12T03:26:14.4433333+00:00
eleazar valencia 0 Reputation points
7 answers

Bing Ads API: Error Code 650052

We are following documentation , but when we try to Request User Consent, we get the following error message AADSTS650052: The app needs access to a service ('https://ads.microsoft.com') that your organization 'xxx-xxx-xxxx-xxxx' has not…

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2021-05-25T21:41:49.477+00:00
Paid Search 51 21 Reputation points
commented 2025-08-10T11:50:47.5133333+00:00
Gina Nieves 0 Reputation points
1 answer

ListItemIds is empty when AccountPlacementExclusionList is recreated

Hello, We are trying to use Ads API to manage AccountPlacementExclusionList in an account, we are able to call all needed methods with success, but there is one case when it does not work right, we do not get item id when we recreate item in a list: we…

Microsoft Advertising API
Microsoft Advertising API
A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.
490 questions
asked 2025-08-08T09:14:54.2866667+00:00
Radosław Pociecha 0 Reputation points
edited an answer 2025-08-08T12:10:22.1733333+00:00
MS Advertising - Vahid 95 Reputation points Microsoft External Staff Moderator
2 answers

I have been trying to run the Microsoft ads for a month. I have successfully imported the merchant data from Google Merchant. The campaign is not getting any impressions even though there is enough budget.

I have been talking to the Microsoft tech team for a few weeks, but they have not been able to help me either. The main problem is that the Microsoft merchant automatically changes the target country to the USA. I would like to offer my products in…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2025-08-08T08:26:49.3666667+00:00
fergo armaturen 0 Reputation points
edited an answer 2025-08-08T09:56:12.0433333+00:00
MS Advertising - Arsen 75 Reputation points Microsoft External Staff Moderator