1,223 questions
1,223 questions with Microsoft Teams | Microsoft Teams for business | Teams on mobile devices tags
3 answers
Teams app not updating and refreshing
The Teams application requires daily data clearing to function properly. After initial use, it allows access to conversations but stops updating and refreshing after a day, failing to load new messages and other content. What could be causing this issue?
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-22T15:04:42.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Enrico Melani
0
Reputation points
answered 2025-08-28T21:13:47.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
2,080
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How do I delete an old Teams account on Mac?
I am on macOS Sequoia 15.3.1. I left a previous organisation and don't have the password for that login any more. I can't use Teams as it says I need to log in to the old account and I can't use the new account without doing that. I have tried deleting…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-10T00:15:27.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Richard Winterburn
20
Reputation points
commented 2025-08-28T15:24:35.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 12%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christian Schaal
0
Reputation points
4 answers
Teams App on iPhone/iPad Shows Strange chats
Hi, when I open the Teams app and switch to the chat view below the teams list a lot of strange chats appear. See attached screenshot. These chats seem to be shown as some kind of placeholder and I cannot really see any meaningful content. Tried to log…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Cant log into my Tuka Tek profile
I am able to sing into my main teams account, but when I am trying to access mt Tuka Tek profile on my mobile app it keeps saying that they are having trouble signing me in and gives me an error code. I only have this problem in the mobile app.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-14T15:38:03.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Angie Smith
0
Reputation points
answered 2025-08-21T22:42:49.65+00:00
Angie Smith
0
Reputation points
1 answer
Remove second account from Teams
Hello, I have an account which is created by my employer. How can i remove the account name which as Microsoft. Please let me know.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-30T15:32:09.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
3,821
Reputation points
commented 2025-08-18T20:31:04.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Geoff Parnell
0
Reputation points
3 answers
Teams Sip provisioning urls return error and will not provision cisco phone.
I have a cisco 7821 that had teams running on it. It got factory reset and now will not provision from the provioning URL. Cisco firmware is sip78xx.12-0-3MPP0001-87 [http://noam.ipp.sdg.teams.microsoft.com] when I go to that URL in a browser it…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-02-06T18:42:38.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jay Wallace
0
Reputation points
answered 2025-08-18T18:35:36.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 2%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rudy Shaw
0
Reputation points
1 answer
Microsoft Teams login issue with Android 11 (Samsung A10)
Hi Team I have been trying to login to Teams using my mobile (Samsung A10) with Android 11. From the login screen, I enter login ID, then screen seem to refresh couple of times, then it goes to blank White screen. I could use Teams in my laptop without…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Return of Credit when Skype is closed
When Microsoft cancels Skype, will the company pay back the user’s remaining Skype credit?
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-01T07:11:13.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hans Schroder
80
Reputation points
commented 2025-08-16T19:36:44.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 55.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
C. Weber
0
Reputation points
1 answer
The verification code is not coming in microsoft authenticator
Whenever I am trying to add the teams, it is giving a ms autheticator code. But the code is not coming in the MS authenticator app.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-09T07:04:26.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Piyali Sanyal
0
Reputation points
commented 2025-08-15T08:52:09.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
2,495
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Teams Not Recognizing Bluetooth or Wired Headset
Hi community, I updated to a new phone (Pixel 9a from a Pixel 6a), and Microsoft Teams for my work is not recognizing my Bluetooth earbuds. They are clearly connected and they handle the audio for all other apps including phone calls, but they don't…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
1 answer
Authentication Loop Between Microsoft Teams and Authenticator on iOS
When attempting to sign in to this account on the Microsoft Teams app on my iPhone, I encounter a persistent login loop. After Teams redirects to the Microsoft Authenticator app for approval, the screen immediately switches back to Teams, which then…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-12T15:36:18.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
nihal reddy
0
Reputation points
answered 2025-08-12T15:36:19.0166667+00:00
Q&A Assist
2 answers
How to fix teams error on mobile phone
AADSTS90023: An error occurred while processing incoming message
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-04T18:07:58.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lerissa Bart
0
Reputation points
answered 2025-08-11T22:03:17.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng
2,615
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to switch to from personal account to organization account on microsoft teams app
I am unable to switch from my personal account to organization account on my mobile micosoft teams app but can do that effortlessly on my desktop app. i got a notification that i have been added to a team by an hr when i opened my mobile app the chat…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-09T20:14:23.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Thankgod David
20
Reputation points
commented 2025-08-11T04:19:16.3233333+00:00
Thankgod David
20
Reputation points
1 answer
Issues with message delivery delays in group chats in Microsoft Teams
Hello, We are using Microsoft Teams as our main communication platform for our team. Recently, we’ve noticed that some users are experiencing delays (5–10 minutes) in receiving messages in group chats, while others get them instantly. A few details about…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-01T06:07:39.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
juan perez
0
Reputation points
commented 2025-08-06T09:59:52.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie-Hu
1,500
Reputation points Microsoft External Staff
Moderator
1 answer
Add new admin to All Company community in viva engage
Hello We recently started using Viva engage. We noticed that All Company community doesn't have any admins. How can we add a new user as admin to All Company community? I even tried from Global Admin role, its not allowing to add a new admin.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-04T07:34:43.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 91%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHZ%3C/text%3E%3C/svg%3E)
Hasnu zama
0
Reputation points
commented 2025-08-05T20:29:07.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 22%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amy Sword
0
Reputation points
1 answer
Teams Phone missing users
Since yesterday two of our phones have removed all quick dial users off from the device and currently unable to add these users back onto it. The users appear when searching but cannot add them to a line. Kind regards, Remove PII
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-08-01T12:08:42.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 15%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Clarke
0
Reputation points
commented 2025-08-05T15:09:41.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina-Le
1,760
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
The logo of the custom Canva app, published in Teams via a link, is not visible in the Teams mobile app
I created a custom app in Power Apps for internal use and published it in Teams via link. Details: Logo/icon: I did not upload a custom logo. I selected the default white background and chose one of the standard Microsoft icons provided in Power Apps. …
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-07-23T09:44:34.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Benjamin Cengic
20
Reputation points
commented 2025-08-03T14:09:04.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVI%3C/text%3E%3C/svg%3E)
Vicky-I
1,735
Reputation points Microsoft External Staff
Moderator
1 answer
I can't see all of the groups I manage schedules in teams, how can I do this?
I have two different groups that I manage, I can only see one of the groups schedules from my phone in Shifts. I can see all of them from my desktop computer.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-07-30T13:01:40.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Theobald, Jerry
0
Reputation points
commented 2025-08-03T07:22:58.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
2,965
Reputation points Microsoft External Staff
Moderator
1 answer
Teams issue
When I am trying to login in my microsoft Teams application on my iphone it is giving me misconfiguration alert and asking me to login with the same account of my previous organization but I need to login with my new organization account .Please help it…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-07-23T06:17:29.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gaurav, Nishant
0
Reputation points
commented 2025-08-02T06:55:17.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AlexDN
2,435
Reputation points Microsoft External Staff
Moderator
1 answer
Teams Phone Poly CCX400- Voicemail Icon
I'm very much a newbie! I'm using a Poly CCX 400 Phone connected to Teams with a common area license and am trying to get the voicemail icon to show on the screen. Right now, the phone only shows the dial pad and contacts. The account shows that…
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