83 questions
83 questions with Windows for home | Windows 10 | Recovery and backup tags
1 answer
I can't get my recovery key after laptop repair
I can get my product off my other computer, but it doesn't give me the correct recovery key Only the device I'm working on I do have a recovery key id, but it contains letters and numbers
Windows for home | Windows 10 | Recovery and backup
asked 2025-08-28T18:46:14.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 56.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Chamberlin
0
Reputation points
answered 2025-08-28T20:58:07.7366667+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
2 answers
Win10 Backup reports some files skipped. Click "view files" now defaults to MS Support webpage with no info on skipped files.
On completion of regular backup, the report states some files have been skipped. Previously, when I clicked on the "view skipped files" link I was shown a list of them. Now when I click on the link to view these skipped files, I am immediately…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-28T09:37:45.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrew Blackburn
0
Reputation points
answered 2025-08-28T11:22:08.4833333+00:00
Andrew Blackburn
0
Reputation points
2 answers
Preparing Windows 10 computer to recycle via Dell
Attempting to wipe the hard drive on my Windows 10 desktop so I can ship it to Dell for recycle. Deleted all data files and emptied the recycle bin first. Then I followed Windows instructions to wipe the drive. Process taking over 4 hours, then I…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-25T22:08:07.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rory Cahoon
0
Reputation points
commented 2025-08-27T21:23:01.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
134.9K
Reputation points
Independent Advisor
6 answers
Recovery solutions to lost SSD after update KB5057056
With light being brought to a similar situation with windows 11, I am now concerned that something similar may have happened to me a couple of months ago. While downloading a large file, all of the sudden my drive stopped being recognized by the PC, and…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-22T09:01:55.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
Fille Jons
5
Reputation points
answered 2025-08-27T12:55:29.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tuukka Rekonen
0
Reputation points
3 answers
Stuck on Windows 10 recovery screen that says error 0xc000000f
I am currently stuck on a error 0xc000000f and I cant boot windows but am able to go into safe mode. I went into the recovery section in the settings and tried to wipe everything but it says that it couldnt find the recovery enviorment. I cant get to the…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-25T23:55:42.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jace G
0
Reputation points
answered 2025-08-26T20:35:20.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
53,465
Reputation points
Independent Advisor
2 answers
What happened to the Backup feature in my Windows 10?
The Backup feature in my Windows is no longer there. What happened to it and how can I get it reinstalled.
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-26T01:22:30.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Douglas Loofbourrow
0
Reputation points
answered 2025-08-26T02:04:01.3966667+00:00
Gunasekar N
31,480
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Reset old laptop..remove my files but keep programs and apps
I transferred files and programs over to a new all in one computer. I want to give my old Windows 10 laptop to my daughter. How can I easily remove my files but keep programs and apps intact?
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-25T15:17:20.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Marlene Nelson
20
Reputation points
accepted 2025-08-25T18:47:35.81+00:00
Marlene Nelson
20
Reputation points
1 answer
Windows 10 Won't Restore Because Keyboard Shuts Off
Windows 10 I recently had some Windows 10 updates because I had to connect my workstation to the internet briefly to let a license update happen (about every 90 days I have to connect for a minute to let TMPGenc Authoring Works 7 renew license). When I…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-07-28T20:59:59.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Weiss
86
Reputation points
commented 2025-08-25T15:43:12.0033333+00:00
Mark Weiss
86
Reputation points
3 answers
It says no bootable device
I wanted to boot up my acer swift to play a game stead I get met with “no bootable device” last time i logged out i just pressed shut off.
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-23T20:30:25.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
tommy ward
0
Reputation points
answered 2025-08-24T10:09:33.96+00:00
Kapil Arya
35,136
Reputation points
Volunteer Moderator
3 answers
Lost bitlocker recovery key and unable to boot laptop
Hi, I have a HP PC that had some issue and the TPM got cleared, which triggered the bitlocker key prompt. I tried all possible solutions I got on internet and concluded that the bitlocker recovery key is lost and I have no way to recover it anyhow. How…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-22T17:09:11.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tejas Haria
0
Reputation points
answered 2025-08-22T17:58:02.1466667+00:00
lintekPC214
96
Reputation points
6 answers
How can I log back into my pc?
After restarting my PC, I was suddenly unable to sign in using my PIN. Recently, I reset my password, but the new password doesn’t seem to update on the login screen. This issue started after I tried to download Battlefield 6, which required me to change…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-18T05:02:08.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sullivan, Sam
0
Reputation points
edited an answer 2025-08-21T22:36:30.4933333+00:00
aReply4u0084
525
Reputation points
1 answer
Email Account Access
This is a system/process complaint. I have been attempting to gain access to a live.com email account for several days now thru the recapture form process. The main issue has been that the verification system requires an email response to an account no…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-20T18:00:43.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 19%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Al Turano
0
Reputation points
answered 2025-08-20T18:36:45.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
15,480
Reputation points
Independent Advisor
6 answers
One of the answers was accepted by the question author.
Windows Recovery Environment went missing / BCD error
I faced a problem with my laptop, as it couldn’t reach the Windows Recovery Environment menu when I attempted to select advanced startup. The only choice accessible to me is UEFI Firmware Settings, which leads to the BIOS Menu. It can boot into Windows…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-19T06:22:13.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Akmal Rahman
20
Reputation points
edited a comment 2025-08-20T04:36:34.0033333+00:00
Akmal Rahman
20
Reputation points
1 answer
How to factory reset my laptop after getting bitloker
I am having issues finding bitlocker key so I went for factory reset option where my laptop is nit even able to reset of find a bitlocker key.
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-18T21:25:52.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
Patel, Yashvi
0
Reputation points
edited the question 2025-08-18T22:13:46.3433333+00:00
Gérard Oomens
105.8K
Reputation points
Volunteer Moderator
1 answer
Locked out of my Microsoft account due to two-step verification
I'm trying to recover my account by resetting my password. After entering the code frim my email correctly, it wants me to verify my identity by using a second piece of security info since two-step verification turned on. For this, I have my phone number…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-17T20:34:07.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIO%3C/text%3E%3C/svg%3E)
Irene Obillo
0
Reputation points
answered 2025-08-17T21:07:01.3233333+00:00
Darhyl Amizola
15,480
Reputation points
Independent Advisor
1 answer
not able to reset windows to factory setting
not able to reset windows to factory setting. Trying to remove windows 10 and wipe hard drive. Used the Restore settings and get a message; unable to reset to factory setting.
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-17T18:58:42.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 73%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Anthony Cioffi
0
Reputation points
answered 2025-08-17T19:37:24.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
16,785
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Windows 10 Recovery Failing To Factory Reset On OMEN 15 Gaming Laptop
Hello, I've been recently running with issues during Windows recovery reset. Every time it gets to around 66% and then it fails. General Details About The Computer: Model - OMEN 15-en0000 Gaming Laptop OS Build - Windows 10 64 bit 19045.6216 CPU - AMD…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-16T17:27:22.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leon Fridman
20
Reputation points
commented 2025-08-17T19:31:05.64+00:00
Leon Fridman
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Defaultuser issues
I recently reinstalled windows 10 and it was normal at first o skipped the network setup and all that and at random times it would send me right back to the OOBE menu as if im reinstalling and I skipped network setup again and it changed my normal user…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-15T23:17:44.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sensei-sama
20
Reputation points
accepted 2025-08-16T14:31:34.3633333+00:00
Sensei-sama
20
Reputation points
1 answer
One of the answers was accepted by the question author.
File backup no longer working
Windows 10 Home - Build 19045.6093 I have secheduled my data files backup onto local USB drive, it's been working fine until recently that I have loggin as admin and changed that with Microsoft account and all of suden that the windows update start…
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-14T22:21:06.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 70%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP6%3C/text%3E%3C/svg%3E)
PerfTO-6045
20
Reputation points
accepted 2025-08-15T21:47:09.82+00:00
PerfTO-6045
20
Reputation points
1 answer
Scam cincern
Screen froze . Rang shown number on screen. Told have been hacked so they asked me to provide assistance tocatch hackers. They sent money for me to buy apple cards.
Windows for home | Windows 10 | Recovery and backup
83 questions
asked 2025-08-15T12:48:07.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 57.99999999999999%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alvan Roman
0
Reputation points
answered 2025-08-15T13:23:07.9933333+00:00
DaveM121
764.9K
Reputation points
Independent Advisor