10,140 questions
10,140 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
Authenticator passwords missing.
I logged in and nothing but OTP available. All of my passwords are missing. I saw someone else posted the same problem today. Any ideas? Is it a glitch or did Microsoft delete them and I'm forever SOL?
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
How to reset Yubikey Security Key now that I have a Windows Home User Account
I have been using a Yubikey 4 Security Key for three years in conjunction with a 'local user' account on my HP Windows 11 laptop. I recently purchased a Yubikey 5 NFC to work with both my laptop and my Pixel mobile phone. In attempting to follow the…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-29T01:48:30.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jim Hopkins
0
Reputation points
asked 2025-08-29T01:48:30.0133333+00:00
Jim Hopkins
0
Reputation points
0 answers
Bitlocker Network Connection Issues on Dell Inspiron 7706
Hello, I have a Dell Inspiron 7706 2n1 laptop purchased back in 2021. On Monday night, a screen appeared on my laptop asking for a bitlocker recovery key. I finally figured out what was asking, put in the 48 digit code I have, but then it said unable to…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-29T00:38:19.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Christian Taylor
0
Reputation points
asked 2025-08-29T00:38:19.1033333+00:00
Christian Taylor
0
Reputation points
0 answers
What has happened to my passwords in Authenticator all I have on the now is Authenticator home and Verified ID's No passwordsis
What has happened to my passwords in Authenticator all I have on the now is Authenticator home and Verified ID's No passwords. I did not delete any passwords in Authenticator it just changed
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 39%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
0 answers
Stuck in MFA loop for Entra admin sign-in: “Enter the code displayed in the Microsoft Authenticator app” but no push & no code
hI, I’m unable to sign in to the Microsoft Entra admin center / Azure portal due to enforced MFA. The sign-in flow asks for Microsoft Authenticator approval, but I’m not receiving any push notification and the app does not show a 6-digit code for this…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T22:53:11.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Suad Arzimanli
0
Reputation points
commented 2025-08-29T00:11:30.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cameron Ladd
0
Reputation points
0 answers
How can I export data from my Microsoft Authenticator App to Proton Authenticator??
I am using the Proton Authenticator app but would like to export some old 2FA data from the Microsoft Authenticator app into it. How can I do this?
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-25T20:32:54.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Todd Hoover
0
Reputation points
commented 2025-08-28T21:36:43.5066667+00:00
Edward Bernard
1
Reputation point
0 answers
How to I receive codes to the Microsoft Authenticator again
My Microsoft Authenticator app suddenly decided to stop working! 🥺 When I try to sign into anything, I do not receive codes. I tried everything, different ways to sign in, saying I didn't have my authenticator etc. The image attached appears after…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T21:14:18.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 36%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sarah Manning
0
Reputation points
edited the question 2025-08-28T21:15:12.3966667+00:00
Sarah Manning
0
Reputation points
0 answers
How do I retrieve my security key that I had saved before the Security Authenticator policy update.
Since I changed mobile devices, my ordeal began in not being able to access my app insurance account because I did not have the key Microsoft provided me in the key authenticator.
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
how to change language from french to english on authenticator
My microsoft authenticator is displaying french. How do i change it to english
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T19:35:21.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Eric Lindner
0
Reputation points
asked 2025-08-28T19:35:21.5166667+00:00
Eric Lindner
0
Reputation points
0 answers
Unable to Access Microsoft Authenticator
I recently changed to a new phone after my previous one broke. Unfortunately, I can no longer access the Microsoft Authenticator app that was set up on my old device. At the moment, I am stuck in a loop: I know my username and password, and I can log in…
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
1 answer
Account restore with 2fa
Hello, I lost access to my old email. I no longer have an alternative email or phone number. How do I recover my email with 2FA protection enabled?
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
0 answers
Perdí los códigos de mis cuentas en la app Authenticator
Hola, perdí mi telefono y tenía asociado mi cuenta de facebook en la app de Microsoft authenticator, no tengo una copia de seguridad de mis cuentas, y ahora no puedo acceder a mi Facebook debido a que me pide el código de doble factor de autenticación.…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T18:18:18.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
Eliecer Enrique Jaraba Aguas
0
Reputation points
asked 2025-08-28T18:18:18.81+00:00
Eliecer Enrique Jaraba Aguas
0
Reputation points
0 answers
Office 365: Unable to Access Email After iphone Authenticator Migration (Error Code 399287)
To reconfirm my mail credentials MS authenticator login is required. But, I moved to a new iPhone unaware of the backup / account export option, it was off on my old phone. Tried everything, like going back to my old Iphone, enabling cloud backup etc et…
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Unable to add again Hotmail account to Auth App with error please try again later
Need help with setting up the Microsoft Authenticator app after uninstalling and reinstalling it on their Android device. Had been trying unsuccessfully for four days, encountering repeated prompts to try again the next day and issues with adding their…
Microsoft Security | Microsoft Authenticator
10,140 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 20%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
0 answers
I updated my Authenticator mobile app and lost all my passwords in Authenticator
I updated the app about two hours ago, using the same device I've used for the past three years and after the update I lost all my passwords in Authenticator I cannot find my passwords anymore and so have lost connection to all my accounts, I need to get…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T14:40:16.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alliby
0
Reputation points
commented 2025-08-28T15:42:16.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 94%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Johnny Javier Vargas Torres
0
Reputation points
0 answers
How to retrieve passwords from Authenticator after they removed saved passwords? Am I too late, is it even possible
I have just tried to sign into something and selected the option of auto fill from Authenticator. Only to realise it no longer has this function. I looked in the app and my saved passwords are knowhere to be found! I understand now that at the beginning…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T15:33:46.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joshua Cambridge
0
Reputation points
asked 2025-08-28T15:33:46.0566667+00:00
Joshua Cambridge
0
Reputation points
0 answers
Can I recover my saved password in authenticator?
I didn't backup my passwords from the Microsoft Authenticator app, before Microsoft remove the feature from the app, is there a way to recover all my saved passwords ? I don't use edge browser .
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T15:24:22.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 38%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eduardo Serrano
0
Reputation points
asked 2025-08-28T15:24:22.0366667+00:00
Eduardo Serrano
0
Reputation points
0 answers
No notification from Authenticator app when I try to log into my business email
I am no longer getting a notification from my Microsoft authentication app when I try to log into my email. I followed all the instructions online. My date and time are correct on my phone, app is updated and I have notifications turned on. When it gives…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T14:59:11.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 91%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Giaritelli, Joseph [DPYUS NON J&J]
0
Reputation points
asked 2025-08-28T14:59:11.6266667+00:00
Giaritelli, Joseph [DPYUS NON J&J]
0
Reputation points
1 answer
I get a message from Microsoft "Sorry, but we're having trouble signing you in."
I was given access to a portal with the name "Secure Hire". This appeared to give me access to a job description, but then the screen flipped to Microsoft Sign In page. I entered my username, then the screen refreshed and showed "Sorry,…
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T13:34:08.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
simon greaves
0
Reputation points
answered 2025-08-28T13:34:08.9066667+00:00
Q&A Assist
0 answers
I’m not receiving the codes and also and the one-time password dissapear
I’m having issues to use the Authenticator. First able, Im not receiving the codes to log in into my account and also the one time password code disappear. Please help!
Microsoft Security | Microsoft Authenticator
10,140 questions
asked 2025-08-28T13:00:15.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 62%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Delsa Molina
0
Reputation points
asked 2025-08-28T13:00:15.5+00:00
Delsa Molina
0
Reputation points