25 questions with Surface | Surface Duo | Mobile connectivity tags

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8 answers One of the answers was accepted by the question author.

Surface Duo 2 on Tmobile can't make phone calls "server error"

My original Duo 1 worked great on tmobile. My new Duo 2 gets a "server error, please try again' whenever I try to make a phone call while connected to LTE or 5G. If I bump the preferred service down to 3G then phone calls work fine. Is anyone else…

Surface | Surface Duo | Mobile connectivity
asked 2021-11-01T15:53:26+00:00
Anonymous
2 answers

Duo2 cannot activate AT&T Visual Voicemail

I have been working with AT&T support in an effort to activate the Surface Duo2's Telephone Visual Voicemail feature. After migrating from Duo to Duo2, AT&T Visual Voicemail software continued working for about three weeks, then suddenly…

Surface | Surface Duo | Mobile connectivity
asked 2022-01-12T19:47:55+00:00
Anonymous
2 answers

Surface Duo 2 esim on Verizon

I am the proud owner of a new Surface Duo 2 and would like to use the esim for my personal Verizon phone number and leave the physical sim card slot open for when I travel abroad for work/vacation. I like the strategy of using esim for my main personal…

Surface | Surface Duo | Mobile connectivity
asked 2022-06-26T16:14:58+00:00
Anonymous
1 answer

My duo 2 does not recognize. the sim card regardless of carrier .

My duo 2 does not recognize. the sim card regardless of carrier.

Surface | Surface Duo | Mobile connectivity
asked 2024-04-25T11:00:01+00:00
Anonymous
1 answer

Can I use this Surface Duo in Malaysia?

I am buying the Surface Duo for my friend who lives in Malaysia. Can this phone be used in Malaysia? What is the necessary step to set it up? Deceno

Surface | Surface Duo | Mobile connectivity
asked 2023-08-17T07:49:06+00:00
Anonymous
3 answers

Wireless Android Auto, Surface Duo 2, Car Connection Issues

I have a new BMW that has Android Auto wireless only and the Duo 2 just will not connect. It connects to Bluetooth so calls etc. are fine but I can't connect to Android Auto at all. I thought it was a car issue initially but I've tried a Samsung phone…

Surface | Surface Duo | Mobile connectivity
asked 2023-03-31T10:39:56+00:00
Anonymous
102 answers One of the answers was accepted by the question author.

Duo 2 Android 12L breaks calling

Since the Android 12L update, I have not been able to make or receive calls. Incoming goes straight to voicemail and outgoing immediately ends calls. Carrier is T-Mobile. I suspect the issue is the same at what happened with the AUS phones as listed here…

Surface | Surface Duo | Mobile connectivity
asked 2022-10-28T08:22:25+00:00
Anonymous
9 answers

Surface Duo 2 and at&t 5G Wireless Whitelist

Would there be any information on when at&t will whitelist the Surface Due 2 to enable 5G wireless? Thanks Tom

Surface | Surface Duo | Mobile connectivity
asked 2021-12-18T22:29:31+00:00
Anonymous
6 answers

Surface Duo 2 - Server Error when trying to make calls

My surface duo 2 (TMobile) will not make or receive calls when connected to 5G or LTE, but calls do work on 3G. However, I am able to connect to the internet and send / receive text messages on 5G and LTE. When trying to make a call on 5G or LTE, I get…

Surface | Surface Duo | Mobile connectivity
asked 2022-09-24T19:20:16+00:00
Anonymous
5 answers

Surface DUO 2 - Can't answer calls

I tried everything suggested by on-line guides. Deletete data/cache, Change telephone app, Aeroplane mode ON/OFF, Update the app, No extra theme used... ecc. ecc. The Surface duo 2 is brand new. Can you help me?

Surface | Surface Duo | Mobile connectivity
asked 2022-07-02T07:21:29+00:00
Anonymous
1 answer

Smartwatch LTE number share - Surface Duo 2

So I went to activate number sharing on a smartwatch using my Surface Duo 2 as a primary device. The carrier (Verizon) is saying that they are not compatible, has anyone run in to this issue in the past and is there a workaround for it?

Surface | Surface Duo | Mobile connectivity
asked 2024-07-26T15:43:30+00:00
Anonymous
1 answer

Mobile data speed

I have a Surface Duo 2 and have issue with mobile data where its very slow. I can get full signal strength and the LTE symbol but barely get 1mb download speed. If I change to 3G under the network settings I get better download speeds. Faulty phone or…

Surface | Surface Duo | Mobile connectivity
asked 2023-08-20T14:21:08+00:00
Anonymous
2 answers

WIFI calling issue on AT&T

I have two Surface Duo 2 phones and they have the same issue. We live in an area where cell service is often limited, so we swapped from Verizon to AT&T to get WIFI calling. The connectivity is inconsistent, even within our house where I have two…

Surface | Surface Duo | Mobile connectivity
asked 2021-11-16T16:14:26+00:00
Anonymous
5 answers

Surface Duo 2 phone not working?

surface duo 2 will no longer send or recieve calls. updated the sim card and even went to t mobile and set up a new sim . It will text fine everything else is fine, it's just the phone?

Surface | Surface Duo | Mobile connectivity
asked 2022-11-11T01:59:14+00:00
Anonymous
1 answer

Having issues with phone calls on Surface Duo 2

Having Bluetooth issues with my Surface Duo 2 Bluetooth is connected to device but it takes 11 - 15 seconds for the call to be heard through the headphones or ear buds, When not using the head phones or ear buds I can hear calls straight away This is my…

Surface | Surface Duo | Mobile connectivity
asked 2024-11-14T05:28:20+00:00
Anonymous
7 answers One of the answers was accepted by the question author.

Surface Duo 2 on AT&T unable to make or receive calls

My Surface Duo 2 recently stopped being able to make or receive calls on the AT&T network. The sim card works on other phones, just not my SD2. It worked well up until last week. The two changes were that I enabled line synching between my watch…

Surface | Surface Duo | Mobile connectivity
asked 2022-03-21T20:42:55+00:00
Anonymous
10 answers

Microsoft Duo 2 - Cannot make phone calls in the USA but works in Canada and UK

I love the phone. I works perfectly fine in Canada and when I was traveling in the UK recently. I was in Florida earlier in the year and I was unable to make phone calls. Contacted my wireless tech support and they we unable to find a problem on their…

Surface | Surface Duo | Mobile connectivity
asked 2022-11-02T14:25:05+00:00
Anonymous
4 answers

Android Auto - Wireless/Bluetooth

Just purchased a new car with Android Auto support (Toyota Yaris Cross) and having issues getting Surface Duo 2 working with it. It works fine if I connect it via USB cable, but not via bluetooth. I can pair the car / phone fine with bluetooth for phone…

Surface | Surface Duo | Mobile connectivity
asked 2022-03-12T15:22:51+00:00
Anonymous
1 answer

Surface Duo 2 5G and phone calls

Hi, I ve been using the surface duo for almost 8 months, I am enjoying the experience however, I ve a problem that I could not solve up to now. It is when on 5G I can not make phone calls to some of my contacts, not all but some., I appreciate your…

Surface | Surface Duo | Mobile connectivity
asked 2022-10-31T04:34:00+00:00
Anonymous
1 answer

How do I enable text to voice on my surface duo 2 WITHOUT unlocking the phone?

On my Lumia 950XL, my Bluetooth headset using Cortana would receive texts and verbally ask me whether I wanted to read it or ignore it. I did not have to touch my phone or unlock it. I could dictate my text and verbally send it. I could also touch my…

Surface | Surface Duo | Mobile connectivity
asked 2022-12-12T21:56:29+00:00
Anonymous