25 questions with Surface | Surface Duo | Mobile connectivity tags
Surface Duo 2 on Tmobile can't make phone calls "server error"
My original Duo 1 worked great on tmobile. My new Duo 2 gets a "server error, please try again' whenever I try to make a phone call while connected to LTE or 5G. If I bump the preferred service down to 3G then phone calls work fine. Is anyone else…
Surface | Surface Duo | Mobile connectivity
Duo2 cannot activate AT&T Visual Voicemail
I have been working with AT&T support in an effort to activate the Surface Duo2's Telephone Visual Voicemail feature. After migrating from Duo to Duo2, AT&T Visual Voicemail software continued working for about three weeks, then suddenly…
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 esim on Verizon
I am the proud owner of a new Surface Duo 2 and would like to use the esim for my personal Verizon phone number and leave the physical sim card slot open for when I travel abroad for work/vacation. I like the strategy of using esim for my main personal…
Surface | Surface Duo | Mobile connectivity
My duo 2 does not recognize. the sim card regardless of carrier .
My duo 2 does not recognize. the sim card regardless of carrier.
Surface | Surface Duo | Mobile connectivity
Can I use this Surface Duo in Malaysia?
I am buying the Surface Duo for my friend who lives in Malaysia. Can this phone be used in Malaysia? What is the necessary step to set it up? Deceno
Surface | Surface Duo | Mobile connectivity
Wireless Android Auto, Surface Duo 2, Car Connection Issues
I have a new BMW that has Android Auto wireless only and the Duo 2 just will not connect. It connects to Bluetooth so calls etc. are fine but I can't connect to Android Auto at all. I thought it was a car issue initially but I've tried a Samsung phone…
Surface | Surface Duo | Mobile connectivity
Duo 2 Android 12L breaks calling
Since the Android 12L update, I have not been able to make or receive calls. Incoming goes straight to voicemail and outgoing immediately ends calls. Carrier is T-Mobile. I suspect the issue is the same at what happened with the AUS phones as listed here…
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 and at&t 5G Wireless Whitelist
Would there be any information on when at&t will whitelist the Surface Due 2 to enable 5G wireless? Thanks Tom
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 - Server Error when trying to make calls
My surface duo 2 (TMobile) will not make or receive calls when connected to 5G or LTE, but calls do work on 3G. However, I am able to connect to the internet and send / receive text messages on 5G and LTE. When trying to make a call on 5G or LTE, I get…
Surface | Surface Duo | Mobile connectivity
Surface DUO 2 - Can't answer calls
I tried everything suggested by on-line guides. Deletete data/cache, Change telephone app, Aeroplane mode ON/OFF, Update the app, No extra theme used... ecc. ecc. The Surface duo 2 is brand new. Can you help me?
Surface | Surface Duo | Mobile connectivity
Smartwatch LTE number share - Surface Duo 2
So I went to activate number sharing on a smartwatch using my Surface Duo 2 as a primary device. The carrier (Verizon) is saying that they are not compatible, has anyone run in to this issue in the past and is there a workaround for it?
Surface | Surface Duo | Mobile connectivity
Mobile data speed
I have a Surface Duo 2 and have issue with mobile data where its very slow. I can get full signal strength and the LTE symbol but barely get 1mb download speed. If I change to 3G under the network settings I get better download speeds. Faulty phone or…
Surface | Surface Duo | Mobile connectivity
WIFI calling issue on AT&T
I have two Surface Duo 2 phones and they have the same issue. We live in an area where cell service is often limited, so we swapped from Verizon to AT&T to get WIFI calling. The connectivity is inconsistent, even within our house where I have two…
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 phone not working?
surface duo 2 will no longer send or recieve calls. updated the sim card and even went to t mobile and set up a new sim . It will text fine everything else is fine, it's just the phone?
Surface | Surface Duo | Mobile connectivity
Having issues with phone calls on Surface Duo 2
Having Bluetooth issues with my Surface Duo 2 Bluetooth is connected to device but it takes 11 - 15 seconds for the call to be heard through the headphones or ear buds, When not using the head phones or ear buds I can hear calls straight away This is my…
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 on AT&T unable to make or receive calls
My Surface Duo 2 recently stopped being able to make or receive calls on the AT&T network. The sim card works on other phones, just not my SD2. It worked well up until last week. The two changes were that I enabled line synching between my watch…
Surface | Surface Duo | Mobile connectivity
Microsoft Duo 2 - Cannot make phone calls in the USA but works in Canada and UK
I love the phone. I works perfectly fine in Canada and when I was traveling in the UK recently. I was in Florida earlier in the year and I was unable to make phone calls. Contacted my wireless tech support and they we unable to find a problem on their…
Surface | Surface Duo | Mobile connectivity
Android Auto - Wireless/Bluetooth
Just purchased a new car with Android Auto support (Toyota Yaris Cross) and having issues getting Surface Duo 2 working with it. It works fine if I connect it via USB cable, but not via bluetooth. I can pair the car / phone fine with bluetooth for phone…
Surface | Surface Duo | Mobile connectivity
Surface Duo 2 5G and phone calls
Hi, I ve been using the surface duo for almost 8 months, I am enjoying the experience however, I ve a problem that I could not solve up to now. It is when on 5G I can not make phone calls to some of my contacts, not all but some., I appreciate your…
Surface | Surface Duo | Mobile connectivity
How do I enable text to voice on my surface duo 2 WITHOUT unlocking the phone?
On my Lumia 950XL, my Bluetooth headset using Cortana would receive texts and verbally ask me whether I wanted to read it or ignore it. I did not have to touch my phone or unlock it. I could dictate my text and verbally send it. I could also touch my…