10,386 questions with Outlook | Windows | New Outlook for Windows | For business tags

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4 answers

New emails and replies are defaulting to "space before paragraph" and "space after paragraph" already selected

When composing a new email or starting a reply, the spacing settings of my signature are defaulting to include a "space before paragraph" and "space after paragraph". However, these options in the spacing menu on the Format Text tab…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-21T23:19:04.4933333+00:00
Anonymous
edited a comment 2025-08-29T02:04:16.28+00:00
Andrey Solis 0 Reputation points
1 answer

Why am I getting "Your request cannot be completed right now. Retry" in Outlook App

I have seen the Q&A response to this question for Outlook online but I have the same issue with Outlook App. I have two email accounts in the app, one personal the other shared. I can see all the contents of the personal folders but get this error…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-21T05:55:29.9933333+00:00
Bob Seals 0 Reputation points
commented 2025-08-29T01:50:57.3766667+00:00
Darren-Ng 1,425 Reputation points Microsoft External Staff Moderator
1 answer

Business account, can't send a bullk email to customers

I am using a new laptop so I have the new outlook rather than classic and have had to create several contact lists of our customers. I previously had these same contact lists on my old laptop using outlook which were already on our email/outlook account.…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-20T15:15:58.55+00:00
Heather Day 0 Reputation points
commented 2025-08-28T23:23:01.4366667+00:00
Sophie N 2,445 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Reminders on Follow Up emails-Not giving reminders

Hello. I have been adding a follow up and reminder to the emails I send so that I can follow up on them weekly. I started noticing that even though I added a start and the due date (to be one week after), I will not get a reminder the following week. I…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-26T17:24:15.71+00:00
Mirian Valdespino 0 Reputation points
commented 2025-08-28T21:56:00.1366667+00:00
Mirian Valdespino 0 Reputation points
12 answers

Time indicator bar in Microsoft Calendar is not updating

The new Outlook Calendar indicator seems to freeze and does not update as the day moves. Is this a bug that needs fixing or is there a refresh option I need to use? Any help would be great. I didn't realise how much I used the indicator to see what…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-13T23:42:32.5666667+00:00
Amanda.S 500 Reputation points
commented 2025-08-28T20:11:38.81+00:00
Nicole Holmes 0 Reputation points
2 answers

Contact list disappearing from new Outlook app after switching from old Outlook app

I had someone in my company report syncing problems to me. When I went to their computer, they were still on the old Outlook. I had them press the switch to change to the new Outlook. However, as soon as they did this, in the People tab on the Outlook…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-07-18T18:09:24.05+00:00
Chase Hughes 5 Reputation points
answered 2025-08-28T18:23:22.6233333+00:00
Joel Mattox 0 Reputation points
14 answers

PDF Preview and Download Error in New Outlook - Adobe Acrobat Reader Says File is Damaged or Unsupported

Hello Microsoft Community, I'm experiencing a frustrating issue with the new Outlook app where I can't preview or download PDF attachments without encountering an error. Specifically, when I try to preview a PDF attachment, or even download it and open…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-06T00:48:07.38+00:00
Sang Tran 190 Reputation points
commented 2025-08-28T17:59:40.42+00:00
Ryan Walsh 0 Reputation points
1 answer

How to clear the cache of outlook add-in

The new outlook add-in is caching the old data after I released a new version. And the add-in is hosted on our own server. How to force the new outlook to fetch the new data? In the old one or mac, we can right click and reload it. It's not available in…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-28T13:52:35.68+00:00
JobDiva Dev 0 Reputation points
answered 2025-08-28T15:29:13.14+00:00
Alina-Le 1,760 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook Notifications are only being sent from one calendar. I have my calendars setup for different types of events but I only receive notification from the default calendar

New outlook seems to only send notifications to the default calendar. I added events to other calendars I created, and none of them work for notification unless I put all events under the default Outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-28T13:44:49.2766667+00:00
Chris Byrd 5 Reputation points
answered 2025-08-28T15:16:32.07+00:00
Vicky-I 1,735 Reputation points Microsoft External Staff Moderator
1 answer

How do I add an imap account to new outlook

My compuer has had a clean windows install and I cant add my imap account to the new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-26T14:18:04.8133333+00:00
John Cole 0 Reputation points
commented 2025-08-28T10:20:20.2266667+00:00
Alina-Le 1,760 Reputation points Microsoft External Staff Moderator
1 answer

jumping to email senders by typing their name

In the Old Outlook, you could: Sort your inbox by the From column. Type the first few letters of a sender’s name (e.g. "JA" for "James") to quickly jump to their emails. In the New Outlook, this feature is not currently supported…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-13T14:19:54.0066667+00:00
Ross Ashton 5 Reputation points
edited an answer 2025-08-28T09:56:20.08+00:00
Tamara-Hu 1,865 Reputation points Microsoft External Staff Moderator
1 answer

How to fix the inbox preview to make the sender's name a larger font than the body

My inbox used to appear with the senders name in a larger font than the preview of the body. Somehow it changed and it is now really difficult for me to look at and understand. I would appreciate help in changing the inbox preview back to the original…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-07T12:47:07.32+00:00
McCloskey, Kimberly 0 Reputation points
edited a comment 2025-08-28T09:49:05.53+00:00
Tamara-Hu 1,865 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Can not drag and drop files or messages from new outlook to teams

In classic Outlook you can drag and drop a file directly into Teams and Webapplications. This is currently not possible in New Outlook. At current time our users have to drag and drop or detach to OneDrive or another place using File Explorer and then…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-26T10:24:05.2566667+00:00
Ronald Jacobs 20 Reputation points
commented 2025-08-28T08:13:42.3133333+00:00
Tamara-Hu 1,865 Reputation points Microsoft External Staff Moderator
2 answers

Moving Outlook inbox email to a different folder

Hi. I am using the new Outlook. Today, it stopped allowing me to to move an inbox email to a different folder. I have a folder for each individual client. When I attempt to move an inbox email to a client's folder, Outlook immediately moves it…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-20T11:04:51.3833333+00:00
Gregory Allen 10 Reputation points
commented 2025-08-27T15:51:41.7033333+00:00
NPSR 0 Reputation points
6 answers

Outlook 365 in Windows 11 Not Spacing Emails Correctly

I'm using new outlook 365 for my email. I got a new computer yesterday that has Windows 11 & now my emails look like they are double-spaced instead of single-spaced, especially in my signature. The settings are single-spaced. Can this be fixed?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-20T18:49:28.7433333+00:00
Jennifer Guliano 0 Reputation points
answered 2025-08-27T15:39:18.88+00:00
Killian-N 2,230 Reputation points Microsoft External Staff Moderator
1 answer

Outlook misspelled word Highlights black

When Typing in Outlook, misspelled words are highlighted with black making the word extremely difficult to see if at all. I have to turn off the "Highlight Misspelled Words" under the Win 11 system settings\Time & Language\Typing. I don't…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-22T11:37:21.1333333+00:00
Runquist, Travis M 0 Reputation points
commented 2025-08-27T13:49:03.3833333+00:00
Mia - Tr 1,070 Reputation points Microsoft External Staff Moderator
0 answers

Issues with autocomplete in Exchange 365

Hello, I am expecting some issues with Outlook new and Outlook web, they not saving any new recipients addresses as suggestions when we send emails. For example if I send an email now and then try to send again to the same person, normally I type the…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-27T12:37:07.9233333+00:00
Rolando Rojas 0 Reputation points
edited the question 2025-08-27T13:09:28.87+00:00
Jack-Bu 2,770 Reputation points Microsoft External Staff Moderator
4 answers

GIF in email signature won't load?

Hello, I use the New Outlook for Windows, on a business account. I am having an issue where my email signature will not properly load my GIF in my emails. Instead of the GIF loading, I get this thumbnail image: Some of my coworkers still use the old…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-13T23:06:47.39+00:00
Olivia 5 Reputation points
commented 2025-08-27T11:55:19.5133333+00:00
Ryan Lenardson 1 Reputation point Microsoft Employee
1 answer

In the new Outlook version I miss the possibility to have mail marked as read only when I have opened the mail completely (via double click)

In the new Outlook version I miss the possibility to have mail marked as read only when I have opened the mail completely (via double click)

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-27T06:45:58.82+00:00
Anders Grönwald (Ambiento) 0 Reputation points
answered 2025-08-27T08:28:17.5766667+00:00
Mia - Tr 1,070 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Calendar Not Scrolling

Previous when I was clicked into my calendar I could scroll it with my mouse wheel. This no longer seems possible and I cannot find a setting to adjust it. Was this feature removed from the new Outlook?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-07-29T18:52:19.9533333+00:00
Juell, Khandice 35 Reputation points
commented 2025-08-27T07:01:22.33+00:00
Edmundas Reiciunas 0 Reputation points