Microsoft 365 and Office Subscription, account, billing For home iOS

3 answers

Unlawful debits on my bank card

I have been u lawfully debited by Microsoft on my bank account using a card that is not linked to my subscription service which means this constitutes fraudulant activity. This jeeds to be investigated and returned immediately. My bank advised due to the…

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Marilise Swart 0

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Mrs Kay 0

2 answers

Sharing Microsoft 365 with family member. No option to share

I have a subscription to Microsoft 365 Family. I have previously added a family member but am unable to see the SHARE page. How do I access it and share please. How do I check if he is already part of the family group? thank you.

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Richard Wood 0

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Richard Wood 0

3 answers

Can’t sign into my second main account and recovery form isn’t helping

On my second main account when i was trying to sign in it said a security issue had happened on that account. It has signed me out of every xbox, device and email. To sign in i had to get a message off an old phone number which i haven’t had as my number…

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FearWithin6 0

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Jonathan Deives 44,710 Independent Advisor

1 answer

Why did microsoft take 146$ on a unauthorized purchase

I have an unauthorized purchase from nnt Microsoft I’ve this account since 2019 and I know all the subscriptions I have and I kno I don’t have no subscription that’s 146 dollars

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DeAngelo Jones 0

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EmilyS726 151.6K Independent Advisor

1 answer

Locked out of an account I am being billed for

I have another account, for which I have been unable to recover to get access to - despite trying Microsoft's online recovery process, using the details I am fairly certain are correct. Last month Microsoft took £104.99 out of my bank account to renew…

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Mike Youe 0

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Darhyl Amizola 15,480 Independent Advisor

2 answers

I subscribed to get '1' month free - it charged me for a full year and I want to cancel

Hi , I wanted to get the one month free trial on my 365 account and it has now charged me for the full year and I cannot figure out how to cancel and get refund

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Andrew Guest 0

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Darhyl Amizola 15,480 Independent Advisor

1 answer

i can't log in to my personal hotmail account as my authenticator will not log in

Having reset my phone, my authenticator will not log in to my personal account. This means i cant log in to the account anywhere. It has now said i can't get any more codes. HELP.

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James Breeds | OpenAgency 0

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James Breeds | OpenAgency 0

1 answer

I’ve been billed two 365 subscription one for family and single user. i’m not using both actually but happy to stay with family subscription just stop billing me for two and i want a refund since day one for the other subscription

I’ve been billed two 365 subscription one for family and single user. i’m not using both actually but happy to stay with family subscription just stop billing me for two and i want a refund since day one for the other subscription please

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Vincent Gregor Junsay 0

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Darhyl Amizola 15,480 Independent Advisor

1 answer

Inactive subscription after payment

I paid the subscription as I did during the past few years but this time the subscription looks inactive. I have proof of payment. What can I do?

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Prado 0

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DaveM121 764.9K Independent Advisor

1 answer

Charged twice

I paid on the 8th May and today? Could you please check why I have been charged twice

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Beth Burke 0

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Darhyl Amizola 15,480 Independent Advisor

1 answer

How to reactivate my authenticator

need to reactivate my authenticator by telling me what steps to follow to do that

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Eid 0

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Gunasekar N 31,480 Independent Advisor

1 answer

Need to speak to a representative -- find out which email is associated with my subscription

I am billed a yearly fee for Microsoft 365 but I cannot identify the email address that is connected to that account. I need to talk to someone that can look it up based on a credit card number

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Robert Marzzarella 0

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EmilyS726 151.6K Independent Advisor

2 answers

I have been billed twice for Microsoft 365

I have been charged on my bank account and in my credit card for Microsoft 365. This also happened last year too but it is impossible to get to speak to someone to find out why it has been taken twice and how to stop it

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Tracy Puttock 0

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Stefan Blom 310.3K MVP Volunteer Moderator

1 answer

Piratage SOS

Subject: Fraudulent Device and Phantom Outlook Account Linked to My Microsoft Profile Dear Microsoft Support, I am writing to urgently report a suspected security breach involving my Microsoft account and a phantom Outlook address that appears to be used…

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Anonymous

1 answer

Trying to change password but someone else is trying to log on

Hi I am trying to change my password as I received a suspicious email but someone has attempted to enter my password too many times and I’m locked. I am in Australia and they are in the US trying every hour. So I can’t change the password cos every time…

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Anonymous

2 answers

How did I get charged twice for the same product?

In case this question has been asked on here before, I am asking it again because this just shouldn't be. I am referring to Microsoft 365. Microsoft 365 Family canceled May 13. Microsoft 365 Personal expired May 24. What gives? How does that happen?…

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Anonymous

3 answers

How do I find the Microsoft Server on my iPad & Mac for my hotmail account

I had a problem with the Outlook email account on my iPad and Mac because I forgot the password and so did an online help with Apple support who took me through deleting the hotmail account and creating the same name email but in Microsoft Exchange. Now…

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Anonymous

1 answer

Need a live person

A person attached my number ( had # of years ) to their email address. How do I get my phone number taken off their login.live account?

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Anonymous

2 answers

Can i have some support with getting into my account which seems like an impossible task after it decided to disappear from microsoft authenticator.

Ive Just tried to sign into my microsoft account where i was greeted with the whats the code from the microsoft authenticator, i went on the app and my account is no longer on there no idea why? Ive then tried to reset my password by using the other…

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Anonymous

4 answers

Looking for military discount

looking for military discount for office 365 digital

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Anonymous

Microsoft 365 and Office | Subscription, account, billing | For home | iOS

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261 questions with Microsoft 365 and Office | Subscription, account, billing | For home | iOS tags

Unlawful debits on my bank card

Sharing Microsoft 365 with family member. No option to share

Can’t sign into my second main account and recovery form isn’t helping

Why did microsoft take 146$ on a unauthorized purchase

Locked out of an account I am being billed for

I subscribed to get '1' month free - it charged me for a full year and I want to cancel

i can't log in to my personal hotmail account as my authenticator will not log in

I’ve been billed two 365 subscription one for family and single user. i’m not using both actually but happy to stay with family subscription just stop billing me for two and i want a refund since day one for the other subscription

Inactive subscription after payment

Charged twice

How to reactivate my authenticator

Need to speak to a representative -- find out which email is associated with my subscription

I have been billed twice for Microsoft 365

Piratage SOS

Trying to change password but someone else is trying to log on

How did I get charged twice for the same product?

How do I find the Microsoft Server on my iPad & Mac for my hotmail account

Need a live person

Can i have some support with getting into my account which seems like an impossible task after it decided to disappear from microsoft authenticator.

Looking for military discount