
429,661 questions with Microsoft 365 and Office-related tags
Missing Files in the Learn Files Course Materials for MO 310
Hi, I can't seem to find all the files referenced in the project files documents in the course materials for the MO-310 exam. The PowerPoint practice files seem to be missing. Where are they? I accessed the course materials for the MO 310 from this…
Microsoft 365 and Office | PowerPoint | For home | Windows

Different SharePoint banners for users in the same organisation
Hi, One of my colleagues has a different SharePoint banner compared to the rest of the organization. This banner is not impacting this user's ability to access and use SharePoint. It is just a cosmetic difference. Me and most of the others in the…
Microsoft 365 and Office | SharePoint | For education | Windows
Microsoft Word has run into an error that is preventing it from working correctly.
I am getting the following error message with Microsoft Word. How do I fix this issue? Microsoft Word Were sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to…
Microsoft 365 and Office | Other


My 365 is not activating, please help
My 365 is not activating. Please help. I keep getting error message I need help accessing my account.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
This file can't be previewed because of an error in the Excel Preview Handler
This file can't be previewed because of an error in the Excel Preview Handler
Microsoft 365 and Office | Excel | For business | Windows

How to track premium payments in Microsoft Access?
Hello! I'm a bit new to Access and I've hit a speedbump. Background: I'm essentially trying to replace our current system with Access. I've gotten pretty far, just need to finish up a premium tracker and claim payment tracker. The goal: right now, I'm…
Microsoft 365 and Office | Access | For business | Windows

How to sort my Family plan.
I have a family plan with me as the organiser / owner / bill payer etc. and one child. I want to remove the child from the family plan but when I click remove, it says only the account organiser can remove the child. How do i fix this? There are only us…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Online word (free version) will not open documents. But I can open them on my phone
Hi, I've created some documents on line using word. I have the free version. I have tried to reopen them and i'm getting an error message. I've tried three different browsers - firefox, chrome and safari. I've cleared the cache and cookies. I've…
Microsoft 365 and Office | Word | For home | iOS

First Names cannot be added in Outlook People
I have a new laptop. I exported my contacts from Outlook on my old Windows 10 computer. When I import them into Outlook on Windows 11, about half of the first names are missing. So I went back and cleared the mapping of fields in the export process in…
Microsoft 365 and Office | Other

Family subscription is opening the personal OneDrive
I was using the personal M365 subscription earlier and now I have moved to the family subscription shared by my partner. The issue is, if I want to use the OneDrive from scratch then it switches back to the personal OneDrive and still shows my saved…
Microsoft 365 and Office | OneDrive | For home | Windows


Excuse me: How can I download OneNote software separately on my Win10? I am currently using WPS for work, but I still use OneNote for taking notes in my studies outside of work.
I want to download this software individually without OfficeUp. How should I download it?
Microsoft 365 and Office | OneNote | For business | Windows


Problem with Excel on Android 15. Loosing connection of an excel sheet which is connected to start screen
Hi, since a month after an update a connection of an excel sheet will be lost every time after using the sheet. The icon of the sheet will be grayed. Every time I have to activated the connection to the start screen new. Earlier this works very fine. The…
Microsoft 365 and Office | Excel | For home | Android

How do I calculate call center "service level 45 seconds" Q1 SLA "weighted average" please
How do I calculate call center "service level 45 seconds" Q1 and Q2 SLA "weighted average" please. I need these weighted averages for Q1 and Q2 highlighted in green. Not certain if my calculations are correct but I do know that the…
Microsoft 365 and Office | Excel | For business | Android
Unlawful debits on my bank card
I have been u lawfully debited by Microsoft on my bank account using a card that is not linked to my subscription service which means this constitutes fraudulant activity. This jeeds to be investigated and returned immediately. My bank advised due to the…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft planner is not working
Hi When i try and open Planner in SharePoint i get this error message Correlation Id: **** I had a temp work around by accessing my plans thorugh reminders in Outlook, but this has now thrown up its own issues - all my plans have seemingly now been…
Microsoft 365 and Office | SharePoint | For business | Windows

Unable to open web OneNote notebooks from OneDrive on the Onenote desktop app
Hello all, Good to know: I am currently on the latest version of Windows 11 and running version 2508 of OneNote on Microsoft Business 2024. Summary of issue: I am able to edit individual notebooks using the web version, but can not edit or access the…
Microsoft 365 and Office | OneNote | For business | Windows

I can't figure out what microsoft account i have that they keep charging my card for. I can't get a person to talk to. You would think the customer service would be better.
I can't figure out what microsoft account i have that they keep charging my card for. I can't get a person to talk to. You would think the customer service would be better. How do i get this to stop charging me?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Request for Refund and Support – Microsoft Copilot
Refund the additional £25 that you have taken from my bank account for Copilot - I do not have a subscription to this service and have not agreed to it, so you have no authority whatsoever to have charged for it. It is a service that I have not used and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Had enough trouble using 365 on ipad, now your shoving copilot etc on me.
I dont have a CHILD TAG but your system filled in online server—dont know what that even is BEEN USING 365 PERSONAL FOR MANY YEARS. Even before that for many years had MS for my windows computers!!!!!! Almost exclusively using word. Been asking…
Microsoft 365 and Office | Word | For home | iOS


Macros stop working after forced break
Hi. I've tried searching for threads on my issue, but I haven't been able to find any, so forgive me if this is a repeat. For several months now, when I force a macro in Word to quit, I am no longer able to rerun the macro or, indeed, any other macro…
Microsoft 365 and Office | Word | For business | Windows
