376 questions
376 questions with Surface | Surface Book | Performance and maintenance tags
2 answers
where i can service my surface book 3 in Cochin, India?
BLUE SCREEN ERROR, SWITCHING OFF FREQUENTLY WHILE WORKING. HEATING ISSUE
Surface | Surface Book | Performance and maintenance
asked 2025-08-26T10:43:12.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Joseph K A
0
Reputation points
commented 2025-08-27T14:21:02.74+00:00
Joseph K A
0
Reputation points
3 answers
How to exchange Windows 10 Professional for Windows 11 Home
I have an MS Surface Book 2, with Windows 10 Professional that was purchased by my company for business use. I have now retired, the business has ceased trading, and (during the dissolution process) the laptop was transferred to me as part of my…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2025-08-25T16:15:29.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 92%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
PAMELA FINN
0
Reputation points
answered 2025-08-25T18:52:16.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
1,580
Reputation points
Independent Advisor
1 answer
Arc Mouse has stopped working on my Surfacebook. Unable to remove it
My Arc Mouse stopped working. I am unable to remove it from Windows11 in Blutooth settings. When I say remove device, it says REMOVE FAILED. How do I remove it forcefully? I have no idea if its the mouse or Windows that is the reason for it not working…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2025-08-21T11:26:04.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Tarr
0
Reputation points
edited an answer 2025-08-21T16:35:49.0333333+00:00
Rez
855
Reputation points
Independent Advisor
1 answer
Microsoft surface book 2, 16gb rm, 1 tb ssd, NVIDIA GTX 1060 – 6GB Dedicated Graphics
Device: Microsoft Surface Book 2 Specs: 16GB RAM, 1TB SSD, NVIDIA GTX 1060 (6GB Dedicated Graphics) Issue: The keyboard has suddenly stopped working — even the detach key is unresponsive. I had to manually detach the screen using a clip/pin to check…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2025-08-21T06:49:33.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maaz Shaikh
0
Reputation points
edited an answer 2025-08-21T14:28:51.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
1,685
Reputation points
Independent Advisor
1 answer
How to fix "x32dbg.exe system error" to fix missing x32bridge.dll message on startup of my laptop?
Hi, Can you please help me fix this annoying message on startup "x32dbg.exe system error" which says there is a missing x32bridge.dll file on my laptop? I am not sure what it means but my system is playing up. I have followed the support page…
Surface | Surface Book | Performance and maintenance
376 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 61%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
1 answer
Surface Book 3 completely bricked after Windows Update — no resolution, no response from escalation
Hi, I'm posting here because I've completely exhausted private support channels and received no resolution — or even a response — from Microsoft. My Surface Book 3 (13.5", i7, 16 GB) became entirely unresponsive immediately after a Windows update.…
Surface | Surface Book | Performance and maintenance
376 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Spilled a bit of water on Surface Book keyboard
I accidentally spilled a bit of water on my surface book keyboard, but I didn’t think anything happened to the laptop so I kept using it. Everything has been working fine, but every now and then the laptop does a thing where it disconnects from the…
Surface | Surface Book | Performance and maintenance
376 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
7 answers
News Notifications Not Opening.
News Notifications Not Opening.I have a Microsoft Surface Book running Windows 10. I get notifications of news "Top Story", "Breaking News" and "Top Stories", but, when I click on one, I get the message…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-07-05T22:32:22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface Book 3 BSOD
I've recently bought Surface Book 3, i7, 32GB. Now running Windows 10 Pro 20H2 19042.985 I'm mostly using it with Surface Dock 2, with external monitor plugged in to it, tablet part flipped to face away from the keyboard (main feature, why I bought…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2021-05-18T07:01:33+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Will there be additional fees if send my Surface book 2 to get serviced and they can only send me a refurbished one?
I had water damage to my SB2 and now it won't turn on. However, I was wondering if I send it into service & repair and they have to send me a refurbished one, will I be charged more than the out-of-warrently repair cost ($599)?
Surface | Surface Book | Performance and maintenance
376 questions
asked 2022-04-26T02:53:32+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
Surface Book 3 screen clicks and then crashes
After updating to Windows 11 Surface Book 3 will make clicking noise, as if the screen is being disconnected and then crash/shutdown. This mostly happens after using the laptop for anything longer than 30 min. Once this has happened it can continue to…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-11-06T03:00:37+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
Can't View Microsoft "Cart" Screen in any browser on Surface Book
Recently, when adding items to the Microsoft Office Cart, or if I just wish to view the Cart, a white screen with the letters OK in the upper left corner of the screen appears. This happens in the following browsers I've tried: Edge, Opera, Chrome. This…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2022-08-27T13:49:06+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
USB Drive Disconnecting/Re-Connecting
Greetings. I recently purchased a Surface Book 3 and, from the first moment I inserted a USB flash/thumb drive, it keeps disconnecting and re-connecting whenever I type on the laptop keyboard or even when I simply move the computer or even touch the…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2022-06-07T19:50:53+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
I have (2) Surface Book 3 laptops, why do they both freeze with 100% CPU after upgrading to Windows 11 Pro??
System was fast until Windows 10 to 11 upgrade Intel(R) Core (TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz 8 Cores, 32GB RAM. Usually, its stuck-on System Interrupts for 1-2 min before the desktop completely renders after login. I have tried everything but…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-02-14T23:53:40+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
Cant drag/ trace on surface book 2 touch screen
I have a surface book 2. On websites such as ABC mouse or reading eggs i cannot drag a puzzle piece or trace a letter using finger or surface pencil. It is not a problem with the ABC mouse and reading eggs. Certain puzzles work but most dont. tried…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-06-08T04:39:43+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
replacement surface laptop microsoft return center address
i am trying to send a replacement surface laptop which was returned by UPS , to the below address using DHL , but it seems the address isnt correct, can someone share the correct address Microsoft Return center ******************** *** EDIT: Removed…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-10-16T13:10:44+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
What is "Desktop Pin" on Surface Book (SB)
I'm trying to add a device on a Surface Book (SB). The first step in the process asks whetherthe "Desktop Pin" matches. I don't know a "Desktop Pin" is, and I don't know what value it is. Thanks for your help, SweetTasha Thanks for…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2024-10-16T20:49:56+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
Surface Book 3 stuck in Windows logo boot loop
All accessories are disconnected and it's been on AC power for a long time so battery is fully charged. No matter what I try, Win logo keeps appearing for 6 seconds, gone for one second, then back on for 6 seconds, over and over. Tried holding power…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2023-02-07T00:27:03+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
Can´t find pen pressure settings inside Surface app on Surface Book 2...
I have been trying to adjust pressure but can´t find this settings section inside Surface app or enywhere else. In theory there should be some menus at the left or down side of the screen when you open Surface app but when i open mine there are nothing…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2021-12-05T18:23:20+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
Surface Book 3 USB Ports Not Working With Az-Tech Rockey USB Locks
For our remote users, I prefer using the Surface Book line of laptops and they have worked well for us except of a problem right now. We use a Metal Building Design Software that requires a USB hardware lock in order for the software to start up and…
Surface | Surface Book | Performance and maintenance
376 questions
asked 2021-04-27T20:32:38+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous