2,309 questions
2,309 questions with Surface | Surface Pro | Power and battery tags
17 answers
“Battery Limit” removed from UEFI, but now only charges up to 50%
“Battery Limit” mode has been removed from the UEFI on my Surface Pro (11th edition) and it still only charges up to 50 %. It seems last week there was an update (firmware update?) and the system still seems to be enforcing the 50 % limit automatically…
Surface | Surface Pro | Power and battery
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 14.000000000000002%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 80%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
2 answers
Surface Pro 7 Need Battery Bank
My daughter has a Surface Pro 7 and when she starts University next week she is going to have 4 classes twice a week. She is concerned that her battery only will last for 2 classes. We are looking into getting a battery Bank to recharge for the other 2…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-27T22:19:07.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Malcolm Martin
0
Reputation points
answered 2025-08-28T16:25:06.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
79,526
Reputation points
Volunteer Moderator
2 answers
My surface pro was returned to me without the keyboard and power unit
How do I contact microsoft to find out why My surface pro was returned to me without the keyboard and power unit
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-22T20:01:50.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
ian ibbetson
0
Reputation points
edited an answer 2025-08-24T15:15:07.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
My battery does not charge more than 50%. Is there something wrong
Battery does not charge more than 50% what is the problem
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-21T10:21:20.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Clemens Richter
0
Reputation points
answered 2025-08-21T13:20:57.6933333+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
2 answers
Surface Pro 2025 - wake ONLY on power button
I cannot set the Surface Flex keyboard / trackpad and pen to NOT wake the Surface Pro. This is very annoying, as a light breeze across the trackpad and even me typing this message on my PC keyboard that is on the same desk already wakes it up. I'm sure…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-17T16:13:26.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Patrick Kortlevers
0
Reputation points
edited an answer 2025-08-18T15:36:21.59+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
new battery and battery report issue
Hello, I made my battery changed but once I checked battery report cycle count is 137 and full charge capasity 35.350mWh. I asked my technical point why I have these results with a original brand new battery (at least I paid for that) they replied me…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-17T01:19:20.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bora Bilgiç
20
Reputation points
commented 2025-08-17T19:34:53.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
1,685
Reputation points
Independent Advisor
1 answer
No "Power Off" or "Restart" button on my surface pro 9, running on windows 11.
Hello, I have had this Surface Pro 9 for a little under 2 years now, and I have never had any issues with it until recently. My screen has been glitching and flickering when in full screen on my streaming services, and there is no longer a power or…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-13T14:37:26.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 32%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Murphy, Trinity
0
Reputation points
answered 2025-08-13T16:31:11.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jay Mark Dullan
550
Reputation points
Independent Advisor
1 answer
Surface Pro7 Battery replacement in South Africa
Hi There, My battery in no longer charging fully. I've checked my battery settings however, it seems to me that the battery might have reached its end of life. Kindly assist with recommending a service provider accredited with Microsoft that I can go to…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-08-08T05:15:51.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kamogelo Molawa
0
Reputation points
answered 2025-08-08T16:47:39.2+00:00
Jeric
1,685
Reputation points
Independent Advisor
1 answer
battery icon missing on surface pro +idk what model its only says surfacePro (reupload wrong tag)
i just install windows 11 and when i see taksbar the battery icon is missing but when i check device manager its not there +on the title its only say surfacepro
Surface | Surface Pro | Power and battery
2,309 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIR%3C/text%3E%3C/svg%3E)
1 answer
Is there a firmware fix for Surface Pro 4 battery drain overnight issue?
Is there a firmware fix for Surface Pro 4 battery drain overnight issue?
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-31T13:29:25.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
K Miles
0
Reputation points
answered 2025-08-01T14:02:13.6066667+00:00
Jay Mark Dullan
550
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Is there any replacement options for a Surface Pro 7?
Hi Team I had bought a Surface Pro 7 back in Jul 2020, however somehow I never used and left in the box for this long and now when I opened to use it he batter is bulged and when I checked the service store they also said mother board is gone. I…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-25T13:55:28.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chandra Sekar
20
Reputation points
answered 2025-07-25T17:05:58.9733333+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
1 answer
Surface Pro keeps shutting down randomly
My Surface Pro 7 keeps randomly shutting down. The lock screen will randomly appear at the top of the screen with the "slide down to power off" message and then will usually just shut off if I don't slide the screen back up. I've checked…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-24T01:33:01.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elise Gregg
0
Reputation points
edited an answer 2025-07-25T15:10:26.98+00:00
Jeric
1,685
Reputation points
Independent Advisor
2 answers
EU Surface Pro - need US charging cord.........
We purchased a Surface Pro 8 for our son while living in Europe, but now he is going to college in the US. Is it possible to buy a US-plugged charging cord for his same Surface Pro to avoid having to carry a plug converter around with…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-25T08:39:17.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JMS
0
Reputation points
answered 2025-07-25T13:36:26.7666667+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
1 answer
My Surface 10 just powered
My Surface Pro 10 Just powered off during a zoom meeting last night, and will not power back on. Had no issues prior to this, been amazing tech to use. It did feel very hot as i tried to turn it on. I left it over night and then plugged back in this…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-20T11:16:35.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
stephen glover
0
Reputation points
edited an answer 2025-07-24T16:04:55.52+00:00
ppavle
3,860
Reputation points
Volunteer Moderator
1 answer
My surface pro wireless keyboard will not go in bluetooth pairing mode.
Surface pro keyboard not working. I have put new batteries in but the keyboard will not go into bluetooth pairing mode.
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-22T19:23:01.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Phelan
0
Reputation points
commented 2025-07-22T20:11:21.8866667+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
1 answer
Como se cual es la vida da mi procesador? Como se cual es la vida de mi batería?
Me piden que diga el número de gigahercios que tiene mi surface y que vida util le queda a la bateria del producto. Como lo puedo saber?
Surface | Surface Pro | Power and battery
2,309 questions
asked 2025-07-14T16:42:04.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fernando Morientes cruz
0
Reputation points
answered 2025-07-14T17:19:22.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
4,445
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
surface pro13 batteries
サーフェイスpro13 購入時より充電中に筐体がビリビリしていました。初めての購入でしたのでこのようなものだと思っていたのですが、1年経った現在は充電中のビリビリが強くなっているような感じです。 そのような仕様であればいいのですが漏電とかが心配です。皆さんのご使用中のサーフェイスproはいかがでしょうか？Microsoftさんの問い合わせ先や修理などに出すにも分からないためお聞きした次第です。 何卒ご教示ください。よろしくお願いします。
Surface | Surface Pro | Power and battery
2,309 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Surface pro 9 not charging unless power lead and usb is connected
Battery has stopped charging unless both usb and power lead connected. If only power lead connected it flashes 4 times and then stops flashing, and no charge. Have run diagnostics etc and not change. started two days ago, cant unistall updates, as system…
Surface | Surface Pro | Power and battery
2,309 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 82%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
1 answer
Surface Pro 4 Battery not recognized
Hi, I have replaced the original battery DYNR01 of my SP4 with G3HTA027H. But the new battery is not been recognized by surface and switched on only when connected to the mains. On the logon screen it shows the battery symbol with X on it on the bottom…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2022-06-06T19:19:30+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Battery status: 0% remaining, SF Pro 8 will turn off when unplugged
Hello, I have a brand new SF Pro 8 with battery problem. I have tried hard reset, update firmware, update Windows, calibrate battery, and still cannot solve the problem. The result of 'powercfg /batterreport' shows 1 battery detected, but in Surface…
Surface | Surface Pro | Power and battery
2,309 questions
asked 2024-07-04T10:11:15+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous